SCAMSky Auto Protection Reports & Reviews (6)
Sky Auto Protection Contacts
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Reported details
Not sure what to do about this but this company has to much going on
Reported details
Company that lies to your face about what they will charge you (like Gold's Gym)
I received a contact from them through paper mail for starting an extended warranty coverage plan. There were several red flags that I didn't see until after I had foolishly called and got it set up.
The first was that the document had an expiration date for the offer and I called a month later than that and they were fine with starting it (an expiration date should not be unquestionably flexible). When I called, they explained that it would cost me a mere $211 for a 5 year extended warranty (too good to be true) and with NO monthly payments. Foolishly, I took them at their word at this point and handed over my credit card information and finished up the call.
After a few minutes stewing over this, I decided it felt fishy and called customer service to ask a couple questions and most likely cancel immediately. The man was calm (of course) and when I asked about monthly payments he confirmed that there would be no monthly payments (I suspected he was lying, but sadly had no evidence yet). He restated that I had 30 days to consider and that there was a booklet that would arrive in a week through the mail with the full details so I could go over them. I thanked him and decided to give them a week.
The booklet arrived slightly late (mail service isn't guaranteed) and I immediately go through it looking for the payment plan... lo and behold, it IS a monthly payment plan! Which I definitely cannot afford to be paying on top of my car payments and other costs with my current income. The calm man had directly lied to me.
So, the first chance I get, I call back to cancel. I get the same guy, who tries to get me to consider lower costs, alternative plans, etc. but I simply restate each time that I just want to cancel. He finally gives in, curtly gives me a "Cancellation confirmation number" and immediately hangs up before I can verify that I copied the number correctly or thank him for doing so.
Now begins the waiting game to see if it really is cancelled, if I get my money back, or if they are going to try to steal from me regardless.
I just wish there were a way to make these predatory groups more visible to force them to either close down (and get honest jobs) or become an honest company.
Reported details
Victim of Sky Auto Warranty scam
Everything seemed fine until July when I noticed that my credit card was charged the same amount every month since February. I promptly made a call, and during the conversation, they informed me that this was a MONTHLY fee - a detail I had not agreed to initially. I even dropped an email to their customer service representative ("Daniel G." ) but still, it didn't get canceled and I am getting charged for the amount every month. My request is twofold: firstly, I am seeking a refund for both charges and secondly, I would appreciate it if they could delete my card details from their system and cancel the policy.
Reported details
Auto warranty
Every time I tried to cancel, they lowered my monthly charge and said they’d send me an email and a handbook on the mail. Never received.
I finally looked them up online and couldn’t find anything on them, called and asked for an email of what I’m paying for and they sent my info on a sample sheet, so I canceled. hopefully they don’t continue with drawling money from my account.
Reported details