Smart ship Reports & Reviews (6)
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Scammer's address Fort Lauderdale, FL 33309, USA
Scammer's email [email protected]
Country United States
Victim Location GA 30341, USA
Total money lost $25
Type of a scam Employment
Scammer's address 2001 W CYPRESS CREEK RD STE 102B , Fort Lauderdale, FL 33309, USA
Scammer's email [email protected]
Country United States
Victim Location AL 36877, USA
Total money lost $4,050
Type of a scam Employment
Scammer's address 2001 w cypress creek, Fort Lauderdale, FL 33309, USA
Scammer's email [email protected]
Country United States
Victim Location NV 89115, USA
Type of a scam Employment
Type of a scam Employment
WARNING! This company operates under www.smartshipusa.com and is scam.
I was contacted by a Smart Ship supervisor regarding my employment application and was told I had been approved as one of their "Shipping Clerks." I assumed this was a legit business, so I proceeded to follow their instructions to initiate the process as a new employee. I was directed to a smartshipusa "Dashboard" login, where I was prompted to upload a scanned copy of my driver's license. In addition, their "HR Team" forwarded a contract requiring e-signature, and their "Accounting" department forwarded a W4 form; all of which was completed and forwarded back per request. (Thankfully I did not request auto-deposit, otherwise, they would have obtained my checking account info too)
A few days later, I received an email from one of the supervisors welcoming me to the Smart Ship team, which included the following, below:
"I'd like to welcome you to Smart Ship. My name is XXXX and I am one of the supervisors that will handle your account, support and will answer all of your questions and concerns in light of this work process. I am the Supervisor specifically assigned to all your packages on hand that are pending to be sent out.
To initially guide you, below are the bullet type procedure for a better performance of the given job summary:
1- Log in to your dashboard at least 3 times every day, Mon- Fri
* First login has to be done anytime before 9AM in the morning everyday. Second and Third log in is flexible. This is your attendance and will be closely monitored.
2- Report the packages as soon as they arrive and post the pictures (latest within 3 hours from the delivery time)
*Photos to Upload :
Product - The item inside of the package. You are allowed to open the carrier's box but not the Manufacturer's box.
Invoice - The paper inside the package ( Optional)
3- Send out packages on the very same day that the outgoing shipping label is provided and ask for the receipt.
*Photo to Upload:
Receipt- The paper the shipping center gives you after you send out the package.
Once you have your login details of the dashboard, you may proceed to the HELP section for more detailed information. Lastly, your 1st package should be delivered within 2-3 days.
If you have questions, please call me at (XXX) XXX-XXXX, or send me an email if that is more convenient.
PS. Most of the time I am away from my desk so I might miss your call, hence send me an email or SMS because I check them all the time.
We look forward to having you on board.
**END OF Smart Ship USA EMAIL**
I also received an email with instructions on how to handle unknown paypal correspondence! Yet another RED FLAG!!!! This email included the following info:
* You may receive correspondence ( like Paypal Mails) addressed to our customers. DO NOT open it or remove its seal. Please report it to your Supervisor. We always keep our customer's correspondence safe and confidential.
Kindly report it as an Unknown Package so we can send you labels for this. ( All Mails should be bundled and reported as 1 Package in the dash)
1) Go to Packages.
2) Click on REPORT UNKNOWN PACKAGE button
3) Enter all the information of the package.
4) Click Save.
Make sure to indicate in the description that this is Company's Paypal Mails and keep it sealed.
Lastly, proceed with the usual steps we do with packages. Upload pictures and send them once label is provided in the dashboard.
* Kindly access this link XXXXX this will direct you to the Online Manual of your Dashboard. Please find time to review it as this will serves as your guide on how to navigate it. It will illustrate you every step you need to take to process packages properly.
**END OF Smart Ship USA EMAIL**
The process of receiving, repackaging, and shipping out packages continued on without a glitch for nearly a month as they have really worked to streamline this process, including auto-text messages and emails which were sent to notify you of new incoming shipments. So it was extremely organized, along with a detailed and color-coded dashboard that tracked package delivery and outgoing shipments. In fact, it was so organized that it was really hard to believe this was a scam. But again, there were red flags-- instructions to remove invoices and packing slips prior to repackaging, along with any outside labels on the shipping cartons, and to set aside correspondence from Paypal. Something was definitely amiss here!
At the end of 30 days, my dashboard was disabled and the so-called "supervisors" failed to respond to my texts or calls. I assume they have since moved on to another unsuspecting victim as a package that was scheduled to be delivered shortly after the 30-day period was rerouted to Kansas. (I had the tracking number on my phone from an auto-text sent before the 30 day scam period ended, so I was able to check status)
This is definitely a major scam with criminal activity underway. I believe they are opening up PayPal accounts in other people's names and purchasing goods via Amazon and other stores for shipment. I believe they also operate under the name "Global" on Amazon. I've already received two Paypal "new account" notifications addressed to unknown people. Paypal was immediately notified of suspicious account activity.
I am now a victim of identity theft, so they are probably using my ID and SS number in an attempt to open credit accounts, or use my driver's license for phony letters issued to FedEx for parcel pickups! They actually sent me a letter with an individuals driver's license scanned to the bottom portion which was to be used for package retrieval at FedEx. FedEx rejected the letter as it was not notarized.
This is truly awful. Who knows how many others have been adversely affected by these criminal acts.
Scammer's address 2001 W CYPRESS CREEK RD STE 102B , Fort Lauderdale, FL 33309, USA
Scammer's email [email protected],[email protected],
Country United States
Victim Location FL 32725, USA
Type of a scam Employment
Email received: Congratulations!
Your employment application at SMART SHIP, has been approved. We are happy to announce that you meet the requirements for the Quality Control Inspector position.
Please, watch employment explainer video: http://pc.cd/oE9rtalK
It will give you detailed information about the business nature and position itself. The video lasts about 7 minutes, that's why get pen and paper so you can take notes.
Feel free to review the video several times so that you can understand the job duties properly. We will call you shortly in order to conduct employment interview and provide more information. Please, make sure that you are available on the phone for an interview.
Thank you
P.S. in case if video does not play, please refresh it several times or download it! It must be converted to Your web browser to watch it. Make sure to download the video first and then play it.
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Regards, HR Department
SMART SHIP
2001 W CYPRESS CREEK RD, STE 102B, FORT LAUDERDALE, FL 33309
(888) 918-0848
smartshipusa.com
Greetings from Smart Ship LLC,
We would like to congratulate you for passing our evaluation interview! After careful evaluation, we believe that you are a good fit for this job, hence the reason why we want you to be part of our team.
The next process is signing of contract:
KINDLY USE THE ATTACHED DOCUMENT TO SIGN YOUR EMPLOYMENT AGREEMENT
Kindly reply to this email once done for us to endorse your employment to our management.
---
Kind regards,
Oliver Flores | HR Department
Direct number: (754) 900-3874
SMART SHIP
2001 W CYPRESS CREEK RD, STE 102B, FORT LAUDERDALE, FL 33309
(888) 918-0848
smartshipusa.com
smartshipea
.pdf
213.3kB
Scammer's website www.smartshiponline.com
Scammer's address 11 Farber Dr, Bellport, NY 11713, USA
Scammer's email [email protected]
Country United States
Victim Location GA 31805, USA
Type of a scam Employment