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Smartcheapfares.com

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Smartcheapfares.com Reports & Reviews (4)

- Portland, OR, USA • Jul 24, 2024
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They tried to do a bait and switch with me. I booked my fare for $277. I got an email the next day saying my card was not verified, but to send a picture of credit card and my driver license ID. Then you wanted to book me with a higher price fare.

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- Aurora, IL, USA • Jul 14, 2024
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They offered a airline ticket for $300. I accepted and sent all my info and credit card information. They later called me and tried to upsell me. I said no thank you. They said, "okay your ticket will be emailed in 2 hours" 2 days later they called back and tried to upsell me again. I refused. They said they would not refund the money and I'll be liable to buy the ticket up until the date I requested. Which was December 29th, 5 1/2 months away

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- Jackson, MS, USA • Jun 12, 2024
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I went on line to purchase airline tickets for an upcoming trip to Long Beach, CA. I clicked on Cheapair.com and their website came up. I clicked on it and it looked ligitimate so I went through the process of purchasing tickets to Long Beach one way for $207.00 each for a total of $414.00. I received an email June 9 or 10 with an Itinerary. It had an Agency Confirmation number #7596 but no airline confirmation number. Using the phone number provided on the email material 877-869- 1494. I communicated with an individual from SmartCheapfares after receiving an email saying they had being trying to reach me. The person told me that I needed to pay $154 per person for baggage because I purchased an economy fare ticket. I responded that Southwest airlines let you have 2 bags free regardless of the price of the ticktets. He insisted that I had to pay for bags or change to a regular flight or change my airport to LAX. Either senerio would be additional money. I refused and hung up. Later that evening I received a email stating that my reservation had been cancelled which was nonrefundable and that I need to call and upgrade. I went to Southwest airlines website to check if they had a record of the tickets purchased and I could not pull up anything because I did not have a valid confirmation number from the information SmartCheapfares provided.

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- Nellysford, VA, USA • May 21, 2024
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While searching for cheap airline fare, there's came up with good price. Confirmation stated they would send itinary when billed and they would call to confirm. They then called and said that price was no longer available and I must pay a higher price and that I could not cancel and I could not check luggage or have a carryon unless I upgraded. They said I could also change to a higher costing flight. I had also used them 2 weeks prior to book a flight. After this I checked and they never booked the flight. Even though my cc has not been charged, now I have to find a ticket in a short window and pay higher price. They again say I cannot cancel.

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