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[email protected] Reports & Reviews (2)

Off and on since June 8, 2023, I have been sending emails to different people @ckkxr.com regarding an order I placed (never received) as well as the refund that is due to me. The latest email dated Sep. 4, 2023, really made me laugh at their sp-called professionalism. Their email is as follows:
Dear J. Sowell,

I apologize for the inconvenience and frustration you have experienced with your refund. I understand that you have been waiting for an extended period of time, and I want to assure you that we take this matter seriously.

Please allow me to explain the refund process. When a refund is issued, it typically takes 3-10 business days to process and show up on your account. However, in some cases, it may take longer depending on the processing time of your bank or card issuer. We have also experienced delays in our payment processor due to high transaction volumes.

Nevertheless, please be assured that we are actively working with our payment processor to expedite the refund process as much as possible. We appreciate your patience and understanding during this time, and we will do everything we can to resolve this issue as quickly as possible.

If you have any further questions or concerns, please do not hesitate to contact us. We value your business and appreciate the opportunity to serve you.

Thank you for your understanding.

Best Regards,

Customer Service Team
from: holon
reply-to: holon
to: [email protected]
date: Sep 4, 2023, 5:01 AM
subject: Order #4026 Order date: June 08,2023 12:47pm
mailed-by: ckkxr.com
security: Standard encryption (TLS) Learn more
: Important mainly because it was sent directly to you

People like those ( scammers) need to be put in a very special place (a concrete box) to rot there for the rest of their life.
What can be done about this?

They took the money off my husband debit card and gave me a tracking number. It was giving me updates for almost a month and then said it was delivered on July 19 ,2023 but I didn't receive it.So I emailed them to see what courier was suppose to deliver it with no response.

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