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Snohomish County Mobile Locksmith

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Snohomish County Mobile Locksmith Reports & Reviews (2)

To begin with, the Kevin Dykstra is unlicensed to work in WA. He has had two locksmith businesses, Snohomish County Mobile Locksmith, and prior to that Shirley's Lock & Key, both of which have been administratively dissolved by the Washington Sate SOS due to lack of reporting and payment. FYI...NO BUSINESS LICENSE = NO INSURANCE, and under no circumstances should you pay him before he finishes a job, cause he will rip you off. The Kevin is incredibly unprofessional. Doesn't take early appointments cause he has to sleep in, nor does he arrive on time. His lack of skill means 2-5 times for him to return at a time that is convenient to him. Don't bother addressing any concerns to him especially not if he has made a mistake, cause he behaves like a petulant child, yells at you, and threatens to block your number from his phone so you can no longer contact him...now I see he's not above threatening to blow your head off.
The guy is a schmuck and a crook.

+1

Where do I start on how unprofessional, disorganized and rude Kevin Dykstra of Snohomish County Mobile Locksmith AKA Shirley's Lock & Key is.

We have been dealing with Kevin for about a month and a half and we are left with half a Key Fob.

It all started about a month and a half ago when our key was stolen to our vehicle.

We called Kevin in an emergency to have a new key fob made. As that I had lost the other key overboard about a year ago and the only other key we had was stolen we were informed we needed to have two key fobs.

So OK I understand that as I do have a little knowledge. He said he would be out in about 3 hours and get the job taken care of.

6 hours later, He did not show up but had some other person show up in his place and had one key that was correct which I was told they had to drive to Bellingham to get and a second Key FOB that was not the same but was verbally guaranteed to work.

I was also told that they had to take the actual Key to get them lazer cut.

OK.

Then when they left the we found out that the key FOB that was different did not work at all.

I called Kevin to try and resolve the situation.

No answer it took two days to get a response.

Finally when I did get in contact with him he said bring the truck out to his place of business which is at his home and he would take care of it.

So I showed up at the appointed time to be told that there was nothing he could do as he did not have the right key FOB and would have to order one. So again we make an appointment to come back and take care of it. Show up and there is nothing he can do as he cant find the key he had ordered.

We go back and forth making appointments and wasting our gas and time to get nothing done. x4 including a special trip from Eastern WA.

Due to mine and my wife's work schedule and us being out of town it takes planning to get things like this taken care of.

Finally we made an arrangement to come in on Saturday May 29th which he stated he was free all weekend because his plans had canceled and he was not going to be gone and as we are going to be in town and he said no problem come on by and I will get it taken care of. I show Up and to no surprise he can't find the keys and I will have to come back the next day on Sunday May 30th

I as requested by him to show up in the evening. As arranged I show up around 6:30/6:45 and again to no surprise he had nothing but excuses and over $500.00 of money we paid him to do the job.

When I asked politely why he was unable to complete the job he became very threatening and extremely irate telling me to get the [censored] of his property or he was going to blow my [censored]ing Brains Out.

and he then said better yet and ran in to his house and as I was getting in to my vehicle to get the hell out of there in fear of my life, he came running out with one hand behind his back and yelling you better leave I have my gun and I am going to blow your [censored]ing brains out. Needless to say I ripped out of there like a bat out of hell thinking I was going to get shot by some crazed raving lunatic.

As I was on my way home and pulling in to my driveway he called me again and made more threats that if I ever come back to his place of business which is run out of his home he would blow my [censored]ing brains out and feed them to his dog. He also threatened me to give him "his" half a key back or he was going to have me arrested for theft. and would also take my truck on a mechanics lien.

Being that he threatened me twice by saying he was going to get a gun and blowing my brains out and acting like he was at his place of business (his home) where I was invited to come to get the work done I notified the local Sheriff

And that he threatened by phone while at my home that if I ever show up that he was going to blow my [censored]ing Brains Out I also notified my local Police.

+2
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