Snore strap Reports & Reviews (1)
Snore strap Contacts
If you know any contact information for Snore strap, help other victims by adding it!
Add new contacts
SCAMPULSE
|
SCAMPULSE
If you know any contact information for Snore strap, help other victims by adding it!
Country United States
Victim Location MI 49456, USA
Type of a scam Online Purchase
Hi ***,
Great news - your order has successfully been handed to our delivery partner and prepared to be shipped to you as soon as possible! If your order contains multiple shipments, we will email you additional tracking information the moment it becomes available.
ORDER #B021158248394688
TRACKING NUMBERS
??Last Day SALE 50% OFF??AirFlow Jaw Strap
??Get 3 AirFlow Jaw Strap SAVE $30 OFF - ONLY DAY??
Best,
The Ohamel team
Sun, Dec 1, 1:42?PM (13 days ago)
to contact
Good Day,
I purchased the straps and tried it multiple times. The first couple nights I assumed it was working but when my husband came home from out of town he said I snored like a freight train with the strap on. I found that even if it tighten it, I can still get my mouth open. I have a sleep apnea dental appliance which I have returned to using.
Please share with me the instructions to return the 3 pack I ordered.
??Last Day SALE 50% OFF??AirFlow Jaw Strap
??Get 3 AirFlow Jaw Strap SAVE $30 OFF - ONLY DAY??
$59.97 x 1
$59.97
Subtotal
$59.97
Shipping (Shipping)
$4.99
Tax
$0.00
Total Paid
$64.96
Thank you.
Donna
[email protected]
Mon, Dec 2, 1:06?AM (12 days ago)
to me
Hi ,
Thank you for your response. I'm Rachel and I highly appreciate your patience.
I'm truly sorry to hear that you have had an unpleasant experience with our product.
I understand that you are disappointed that the product did not meet your expectations, but this is an incident that we also do not want to happen. However, we just accept returns on products that were shipped out by us and if the item is faulty due to an error on our end (e.g. wrong item or damaged item). As this concern is not covered under our return policy, we kindly ask for your understanding in this matter.
After working with other departments, we all agree to offer you a refund of 5% of the order value to bring you satisfaction and you don't have to return the product. If you don't like this product, you may give it to your family or friends who fits it as a present.
Please confirm and we will refund you immediately.
Thank you for patiently waiting for our response. Have a good day!
Dear Rachel,
I have a hard time hearing that you don't stand behind your product. I have copied and pasted from your advertisement that you offer 100% money back guarantee and 100% satisfaction. This would mean you are falsely advertising! Unfortunately, people need to know this before they order. Sad reality is I learned after trying the product that I could get the same thing at Walmart for $3.41. I will give you another opportunity to make this right and refund me back 100% as your ad says you will before I take any further action.
??Last Day SALE 50% OFF??AirFlow Jaw Strap
MONEY BACK GUARANTEE
We want you to be 100% satisfied with the products you buy from us. If for ANY reason you are not satisfied with your purchase, we offer iron-clad money back guarantee.
CLICK ADD TO CART TO ENJOY THE COMFY!
*Limited Items Available In Stock! Not Sold In Stores*
The Checkout Process is Guaranteed to be 100% Safe and Secure with Visa, Mastercard, AMex, Discover, Apple Pay or PayPal.
100% Satisfaction Guaranteed With Every Order
Merry Christmas, ******* Tue, Dec 3, 3:30?AM (11 days ago)
to me
Hi ,
Thank you for your understanding and cooperation throughout this process. We understand the importance of swiftly addressing your concerns and providing a suitable resolution.
After reviewing your case, we have devised two viable options for your consideration:
Option 1: Return and 100% Refund of the Order Value
If you opt for this choice, you can proceed with returning the items to our Vietnam warehouse. Once we receive the returned items and complete the necessary inspection, we will initiate a full refund for the total order value. However, please keep in mind that the return process may be time-consuming and involves a certain level of risk, as past instances have seen lost shipments. Additionally, the cost of returning the items to Vietnam is estimated to be around $20-30.
Option 2: 10% Refund of the Order Value Without Returning the Items
Alternatively, you have the option to choose a 10% refund of the total order value without the necessity of returning the items. By selecting this option, we will expedite the refund process, and you may retain the items. Should you find the items unsuitable for your needs, you might consider gifting them to friends or family.
We understand this situation may pose an inconvenience, and we strive to offer solutions that align with your best interests. Please let us know which option you prefer, and we'll promptly proceed accordingly.
If you have any further questions or concerns, do not hesitate to reach out. We are here to assist you throughout this process.
Thank you for being a valued customer.
Best regards,
Grace
Customer Support Team
Dear Grace,
Can you explain to me how it's considered to %100 money back guarantee but pay to ship to Vietnam and consider it may never get there? This is completely ludicrous and misleading! You are leaving me no other option but to accept %10 back and leave reviews explaining your claims are false and the product does not work so this to happen to anyone else OR refund me back %100 of the purchase price. I will also be contacting my credit card to report your activity and they can flag future purchases as a scam. That is what this is. You take our money and make false claims.
Donna
Hi
We are very sorry to hear that you did not like our previous offer regarding your order for the product that did not meet your needs. We value your satisfaction and loyalty, and we want to make things right for you.
After carefully considering and prioritizing your needs, we have some options for you to choose from. Please let us know which one you prefer:
Option 1: You can return the product to us and we will refund you the full amount of your purchase. However, you will have to pay for the shipping cost and provide us with the tracking number. If you prefer a full refund, kindly send the item to the address 47 Nguyen Tuan, Thanh Xuan, Ha Noi +84868264100, Mrs. Jane in Vietnam.
Option 2: You can keep the product and we will give you a 20% refund for your purchase. If you don't like this product, you may give it to your family or friends who need it as a present.
We hope that you will find one of these options acceptable and suitable for your situation. We apologize for the inconvenience and frustration that this issue has caused you. We appreciate your understanding and cooperation.
Please reply to this email as soon as possible and let us know which option you choose. If you have any questions or concerns, please do not hesitate to contact us. We are always here to help you.
Thank you for your patience and trust.
Sincerely,
My final email to them in which I did not get a response...
Dec 6, 2024, 11:27?AM (8 days ago)
to contact
After more thought, I cannot accept these terms. I am not 100% satisfied and I expect 100% refund from an American company. I would like to send the straps to you for full refund and you can send it to Vietnam. If not, people need to know the truth about your company and their policies.