SonoHearingAids Reports & Reviews (1)
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SCAMPULSE
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SCAMPULSE
If you know any contact information for SonoHearingAids, help other victims by adding it!
Scammer's address SonoHearingAids.com
Scammer's email Sweet and Bloomy
Country United States
Victim Location WI 53132, USA
Type of a scam Online Purchase
Nick
Support Agent
E-mail:
[email protected]
Nick 13:13
Hey! How can I help?
Visitor 13:14
I need to cancel my order immediately please
I am calling my credit card company to stop payment
Nick 13:14
Why do you want to cancel?
Visitor 13:15
I don't want the product any longer
Nick 13:14
What made you change your mind?
Visitor 13:15
I just changed my mind. Please cancel my order
Nick 13:15
We will cancel it, no worries. Can you please explain the reason for cancellation?
Visitor 13:16
First I would like to see the cancellation on my card
Nick 13:16
Refund doesn't happen immediately, it takes up to 5 working days
Visitor 13:17
Well that's Ok I'll just call the bank. I just placed the order a half hour ago
Nick 13:17
Yes, I can see that. We will cancel the order like you asked but would like to know the reason so we can provide better service in the future.
Visitor 13:19
I was purchasing it for my mother and decided she would not use it. Again i need to see the cancellation now or I will just cancel my card payment
Nick 13:18
Did you receive order confirmation email?
Visitor 13:19
no
Nick 13:20
You will receive an order confirmation email - with order details you will need to confirm. Please respond to that email and request order cancellation and a refund. Thank you
Visitor 13:22
I'll just call the bank.
Nick 13:22
By calling the bank you won't resolve anything. I just described the next steps you need to take
Before the order is created through the system automatically we can't cancel it
Visitor 13:23
that's ok. i'll also call better business bureau
Nick 13:24
Feel free to do so
Visitor 13:25
thank you
Nick 13:24
No no, thank you
May I ask you one thing please?
Just one small thing, please?
Visitor 13:28
yes
Read
Nick 13:29
Doublethink and check before buying anything in the future. You will save both yourself and the other side a lot of time and effort. Also, if someone is trying to help you consider taking their advice rather than threatening, it will help a lot. Thank you!
Visitor 13:31
Understandable but generally individuals aren't rude in customer service.
Delivered
I had not yet even received a confirmation of my order. Within 10 minutes of my on-line chat I received the confirmation. I responded immediately and requested cancellation and refund. I later sent another message via e-mail requesting a confirmation of my initial e-mail and have yet to receive despite sending another e-mail this morning. This all started approximately 1:30 pm central standard time on 12/19/19 and it's 12:30 12/20/19. I called the bank but they can't do anything because the charge is currently pending. I'm afraid it's going to go through and I won't be able to do anything. I'm an [censored]!!!!!