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Sscc.center Reports & Reviews (1)

- Cape Coral, FL, USA • Oct 03, 2024
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ll had not received a Reimbursement For the sessions we had already paid for in full. We Were referred to Andres Azira for billing questions. When we spoke to him about the reimbursement, he had stated that he submitted everything to insurance and had not heard back. so we called our insurance company only to find out that our insurance had already mailed them the checks and they had already been cashed. Once I confronted Andres about this matter, which took forever because he started dodging my calls, he insisted that they received no such payments. Only when our insurance representative called them directly after multiple attempts, then all of a sudden everything was getting resolved. I believed that they intentionally lied to try and keep both payments but got caught since our insurance was able to provide proof they cashed the checks. Once we finally got our money back which wasn’t even the full amount. Sunshine decided they wouldn’t be taking our insurance anymore and stated that they would refer us elsewhere. This seems to be a reoccurring problem based on the Google reviews as well.

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