Stacees.co.uk Reports & Reviews (2)
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SCAMPULSE
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SCAMPULSE
If you know any contact information for Stacees.co.uk, help other victims by adding it!
First and foremost, despite assurances regarding returns and refunds for "off the shelf" dresses that do not fit, we have been met with significant delays and obstacles in processing a return for the ill-fitting dress my sister received. Despite multiple attempts to reach out for assistance, including email correspondence and chat messages, the response has been inadequate and unhelpful.
The lack of urgency in addressing this matter is particularly distressing, considering the time-sensitive nature of wedding preparations. My sister, understandably distraught, requires a refund to procure a wedding dress that fits properly. However, the delay in processing the return has hindered her ability to move forward with her wedding plans, causing unnecessary stress and inconvenience.
Despite our clear communication and adherence to your company's stated policy, which promises returns and refunds for unfit dresses, we have yet to receive the necessary returns label and refund commitment within the specified timeframe. This failure to uphold your own promises reflects poorly on the integrity and reliability of STACEES.
In light of these disappointing circumstances, I feel compelled to share my dissatisfaction with others considering purchasing from STACEES. It is important for potential customers to be aware of the discrepancies between the promises made by STACEES regarding returns and refunds and the actual experience faced by consumers like myself and my sister.
I had hoped for a swift and amicable resolution to this matter, but it is evident that STACEES has failed to meet even the basic expectations of customer service and satisfaction. I urge others to exercise caution when considering purchasing from STACEES, as our experience highlights significant shortcomings in your commitment to customer care.
In conclusion, my sister's experience with STACEES has been deeply unsatisfactory, and I cannot recommend this company to others based on the poor quality of service and lack of adherence to stated promises. It is my hope that this review serves as a warning to potential customers and prompts STACEES to reassess their approach to customer satisfaction and fulfilment of promises.
Scammer's website www.stacees.co.uk
Scammer's email [email protected]
Country United States
Victim Location MI 48451, USA
Total money lost $191
Type of a scam Online Purchase
On the 1/15/2024 the payment for the dress hit my Bank account. I could see that the dress was being sold from China. This website is misleading, I would not have ordered a dress from China. I decided to cancel my order and ask for a refund. The communication with this company has been terrible. The company is now telling be that the dress is being made and according to the cancellation policy I won't get a refund after 48 hours. No where on the website where I purchased the dress does it state information about a cancellation fee. As a consumer I feel this does not align with the return policy. I am currently working with Paypal to have my funds returned. I want to bring awareness to this website and terrible company. They are really scamming people.