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Store Brighton

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Store Brighton Reports & Reviews (1)

I was searching on the internet for a pair of Brighton shoes and the website "storebrighton.com" appeared and had the shoes I wanted at a discounted rate $71. I thought it was the Brighton store, where I shop and order online all the time, since the site displayed the Brighton Trademark logo.

I placed the order on July 2 (please see details below) and did receive the shoes I sent a message through their website and no response. Then I sent a message to their customer support email address and received a notice: "Sorry, we were unable to deliver your message to the following address: :Unable to deliver message after multiple retries, giving up".

I then sent an email to the "real" Brighton stores customer service: Consumer Care and asked them if the other email address was theirs. They quickly responded that it was not and I should stop payment charges (They also forwarded my email to their management regarding the site infringement).

However to make matters worse, on July the charge was paid out to FIVE PRO MARKETING SKUDAI MY MYS (a Malaysian company), so not sure I will ever recoup my money).

Thank you for the opportunity to share the information.

--------- Order Information------------

Shop Brighton Mishel Loafers - 7.5 × 1 $71.80

Subtotal: $71.80

Total: $71.80

Thank you. Your order has been received.

Order number: 22030

Date: July 2, 2022

Total: $71.80

Payment method: Credit Card Payment Gateway

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