Stormmerch.com Reports & Reviews

Stormmerch.com Reports & Reviews (2)

- Groveland, MA, USA • Apr 27, 2025

Reported details

Website: stormmerch.com
Email: [email protected]
Country: United States
Total money lost: $75
Type of a scam: Online Purchase

I ordered a custom Stanley water bottle and I received a custom dollar store plastic water bottle. They acknowledged their wrong doing. Offered me a coupon. I said no. They then offered me 50% refund. I said no. They offered me 80% and I accepted that offer back in January. However since then they keep saying the refund portal is down and that as soon as it’s open and working I will receive my money. I email them often and keep receiving the same email saying the refund portal is down. We are going on 5 months now. When I ask them a clarifying question, I either receive no response or a bot saying thank you for your email.

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- Charlotte, NC, USA

Reported details

Phone: (447) 537-1688
Website: stormmerch.com
Email: [email protected]
Country: United States
Total money lost: $48.62
Type of a scam: Counterfeit Product
Initial means of contact: Not applicable

Online Purchase

Stormmerch advertise a Hello Kitty Stanley cup that once arrived was counterfit and upon emailing them for a return and full refund with photos of the cup and full description how how it was counterfeit, they communicated the response below:
We understand that there may have been a misunderstanding about the nature of our products.
Currently our products are Print-on-Demand items. These are personalized products, allowing you to unleash your creativity and express your unique style. Whether it's printing your own image, adding your name or choosing your favorite design, our products are all about self-expression. Our goal is to provide you with products that allow you to express your individuality and individuality.
Our confidence in the quality and uniqueness of our products stems from the unremitting efforts of our design team. They constantly strive to create products that go beyond the ordinary, ensuring that each product has exceptional value to the recipient. Whether it is a gift or a personal purchase, we believe that our products carry a deeper meaning that goes beyond what is available on the market.
?Once again, we regret any confusion that may arise and appreciate your feedback.

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