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Student services Reports & Reviews (10)

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They left this message on my phone:

“Hi this is Jamie with the student services department I'm following up in regards to your outstanding federal student loan balance we've been trying to reach you because you're eligible for the federal student loan forgiveness program due to the changes made in 2021 it's imperative that I speak with you as soon as possible since the student loan payment delay is about to come to an end you can reach me directly to discuss your options at 888-712-2826 again that's 888-712-2826 thanks and have a great day…”

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- Smithville, TN, USA
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They left me a voicemail saying her name and agent number, she said I was eligible for the stimulus student loan forgiveness program. I thought maybe  the stimulus relief for student loans had been passed. She left a number that was a direct line, a guy answered and said " Are you calling about the student loan forgiveness" He asked for my full name and date of birth. I asked where he was from and if it was fo the covid relief. He said it was and directed me the the Federal student Aid site. Considering it was a legitimate site I thought it was a legit site. He asked for my ssn, obviously I was hesitant but he convinced me he couldn't pull up my loan info without it. Unfortunately I gave it to him. He asked my email and where I had my loans through. He then asked my password for the online login for my loan services. I said I don't feel comfortable giving that since there is no reason he should not need it and I have no proof he is legit. He said check your email we sent you an email with your username, and it was from my loan servicing company, then he said he sent another with a temporary password. He asked for it, I told him the email specifically says not to give it to anyone. He said I can change my password after. I gave it to him. He then asked for the answer to my security question. I then told him Id call him later because he doesn't seem legit and should not need to know that. He was also kind of rude. Immediately after I hung up they tried calling again and then even called my work phone and sent me a text saying if they didn't hear from me by the end of the day that they would void my application and I couldn't apply for a year. I immediately called my loan provider and told them of the situation.

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- Waterville, ME, USA
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I was contacted by this company and received a voicemail to “talk to me about repayment options for my federal student loan with the recent changes”. They didn’t leave the name of the business or ever reference my student loan provider. When I called the number back, I asked how they got my number and they asked if I owe more than $10,000 in student loans. They said they were responding to an inquiry I initiated. When I said I never made that inquiry and I have never heard of them, they said it must be a misdial and that they would take my name off the list and hung up.

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- Huntsville, AL, USA
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I received a voicemail from a young lady who said her name was Megan with the Student Loan Advisory Board. She called from 930-200-4718. She left on the voicemail to call her back at 877-460-4718 regarding a student loan forgiveness. I tried calling the 930 number back and it said "We are unable to complete your call at this time." Then I called the 877 number back and a gentleman answered right away and told me Megan was unavailable and that he could help me. He asked me was it about income driven loan forgiveness and I told him I didn't have any income and he hung up. So I tried calling back 4 more times and no one answered.

I used a text app number and called and once again the gentleman answered right away. When I asked him if he had just hung up on me he said no, that no one from that company spoke with me because my number would be on file. So I went along with his gimmick to see where he was going. I explained that I wanted to speak with a supervisor and was going to report to the ScamPulse.com because I receive calls from marketers and when I tell them I don't have an income or vehicle they hang up.

He asked for my name and birth date to see what the amount of my student loans were. Then he told me to check my email and give him a 6 digit code that was sent to me. I checked my email and gave him the code but what I didn't know was that he went into my fafsa account and requested a new password and changed my password to Student1 without my permission and didn't tell me that he changed it. I had to figure that out for myself after I hung up the phone and went into my fafsa account. I received emails that my password had been changed.

He was demanding a payment up front when I told him I had a zero income and trying to make all theses extra side conversations to reel me in.

When I asked the name of his company he said "Student Services." He never gave me his name and I told him I would not be able to make a payment and that I would stick with the plan that I was on.

To my knowledge, in order to qualify for student loan forgiveness, you have to be employed with a non-profit or in an impoverished school district or Title I school and I'm unemployed.

Everything about this says scam. Sounds like the voice of a young caucasian male.

This is what the email they sent me looked like and as I researched, this is a response to a request to change your password, which I did not request. You will see it attached. It has no trace of who made the request.

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- Denver, CO, USA
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Student loan people called me today from a non working phone number and asked me to call back to number listed above. They had my personal information with my phone number stating that I owe a student loan. I have never and will never have a student loan. This needs to be stopped. When calling only option 3 works, and the supervisor will pretend the phone is cutting out. I was only able to get the name and state this is taking place in.

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They call daily calling themselves "Student Services". They use a different phone number every time.

I have asked to be removed from their list multiple times and they still call.

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The student services had told me that I was eligible for a student loan forgiveness program. That my payment was very reasonable for 5 months. My first payment was on Jan 18, 2016 for $200.00, Feb 18, 2016 was $143.67 and after that the month of March, April and May was the payment for $143.67. So that gave them a total for $774.68! After I paid for the 5 months, I haven't heard anything else from this company. When i finally got in contact with them. They told me that my student loan was paid off and that I don't need to worry about anything else. So I had took they word and believe what they had told me. So today on June 16, 2016 I got a letter from the company name Navient and that I still owe on the student loan with Virginia College! I told the lady that I had paid off my student loan with the company Student Services. So she told me to hold on to look at my account and she told me the total of amount that I owe on student loan and it was $5,895.01. And that my payment every month is $65.00 a month. So then I told that's impossible and she said I'm look at your information right now on the computer. She told me it sound like you have been fraud and scam by this company called Student Services! So I need to know what I need to do in order to get my full amount of $774.68 back. I really appreciate if whom it may concern to get in contact with me please and thank you!

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- Cedar Falls, IA, USA
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I was told this company would pay off my student loan and place it directly with the Department of Education. I was told they would manage my existing loan and I was to have no further contact with my current loan company. They told me they were putting my current loan on an administrative deferrment. The Student Services Company started deducting money from my account in February. Today we are filing taxes and I contacted my old loan conpany to find out what we paid for interest. They alerted me that I was 60 days past due on my loan and in jeopardy. This company cancelled my account today. We put a stop payment on the company through the bank.

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- Plano, TX, USA
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I have been getting a call from a phone number regarding student loan forgiveness. They ask for my mother who does not have any student loans and then start asking me for information like a social security number when i tell them they have the wrong number. they have tried to tell me that she signed up for it but i know she has not. i have asked for them to stop calling me and they keep calling. it has been about 5 times so far. i believe this is a scam because my mom does not need student loan forgiveness and has never signed up for such a thing.

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- Lewiston, ME, USA
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I had heard on the radio about the student loan forgiveness program, so I called. After many attempts, I got a call from ** at *** *** on June 15, 2015, where we went over my income, accessed my FSA information where I found out later on, he had changed all my information including user name, password, and security question answers. In the so called contract that we have, he has my information including my date of birth incorrect after giving it to him about 10 times. He said that where I worked for a non-profit organization, and due to my income, I qualified to receive reduced payments, and after 120 payments, my student loan debt would be considered paid in full. After e few calls and emails asking if they received my 2014 tax return and my 2 most recent paycheck stubs, I got no response. I tried calling multiple numbers listed on my "contract" and they were recordings where people said they couldn't hear me, or I had to leave a message where someone was supposed to get back to me. Because no one did, I closed my bank accounts, because I believe it is a scam at this point. I did receive an email that because they could not pull the payment from my account on June 30th, they will garnish my wages. I am at a loss, and don't know what else to do.

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