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Super Book House Online Retail and Credit Card Fraud Scam

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Super Book House Online Retail and Credit Card Fraud Scam Reports & Reviews (1)

- Frisco, TX, USA

I made a purchase on the Super Book House website on September 2, 2023; however, I never received the product I made the purchase for. My credit card was never charged for the item, so I never thought anything of the situation.

Fast forward to December 21, 2023 - I get an alert that I made a purchase on the credit card, which I did not authorize. Then shortly afterwards get two more alerts that the card information I provided this website was declined since I used a one-time use virtual card for my purchase with them. Since the virtual card was uniquely made for a one-time purchase, I was able to identify where my information was stolen from. I went to call the business today to inform them that it is likely they have been hacked since my card information was stolen; however, if you call the "business number" they provide as their contact information, it is actually someone's personal line and they have made their voicemail specifically for this issue stating: "The phone number called is a personal line and not a company/business phone number. If you are looking to contact the business that provided this phone number, you were likely scammed."

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