Superprof Reports & Reviews (1)
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SCAMPULSE
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SCAMPULSE
If you know any contact information for Superprof, help other victims by adding it!
Scammer's website Superprof.com
Scammer's address Las Vegas, NV, USA
Scammer's email [email protected]
Country United States
Victim Location NV 89115, USA
Total money lost $49
Type of a scam Online Purchase
1st tutor, Allana, never bother contacting me and finally did after 72hrs.
My second tutor, Albert, has been communicating with me all day and confirmed meeting with me about todays appt. At 6pm, an hour before our session, he cancels my tutoring stating he is not able to tutor at this time given his prior arrangements which he only remembered now.
Is this a scam site? In addition, I had 4 other tutors contact me which I turned down given I have already been assigned to Albert.
I am going to file a complaint with the Better Business Bureau. This site is feeling like a same. DO NOT SEND UNSOLICITED TUTORS TO ME.
1) I contacted Superprof.com about their tutoring service.
2) Superprof responded back to me.
3) I told them that I found a tutor and she has not responded and it has been over 48hrs.
4) They confirmed I should have received a call back.
5) The tutor responded to me via email saying she is unable to tutor me.
6) Next, I find Albert, who confirmed accepting me and we coordinated a date.
7) An hour before tutoring was to begin, I received the following email from him.
Meanwhile, I am receiving other tutors contacting me and thanking me for reaching out to them and that they will be happy to tutor me. Each tutor has their own fees.
8) I did not contact any of the additional tutors.
9) I emailed the company and have not heard back (they are usually responsive like within minutes) about my situation and asked for a refund and to cancel future services and the monthly fee.
10) I read online that other people are going through the same thing.
I would like a refund of the monthly membership fee which I was not aware was not going to be a part of my tutoring fee.
I sent this email...
On Sat, Jun 1, 2024 at 6:07?PM Yvette Akau <[email protected]> wrote:
I just received my 2nd tutor that disappointed me.
1st tutor, Allana, never bother contacting me and finally did after 72hrs.
My second tutor, Albert, has been communicating with me all day and confirmed meeting with me about todays appt. At 6pm, an hour before our session, he cancels my tutoring stating he is not able to tutor at this time given his prior arrangements which he only remembered now.
Is this a scam site? In addition, I had 4 other tutors contact me which I turned down given I have already been assigned to Albert.
I am going to file a complaint with the Better Business Bureau. This site is feeling like a same. DO NOT SEND UNSOLICITED TUTORS TO ME.
I would like a refund of the monthly membership fee which I was not aware was not going to be a part of my tutoring fee.
I would also like to cancel all future monthly fees as I do not want to me paying for a service that cannot produce what was promised, a tutor.
In addition, you have all of these tutors on file which seem to be fake. There should be a rating system so I can rate the service or lack thereof.
AGAIN, CANCEL MY CURRENT AND FUTURE MEMBERSHIP and please refund me my money.
Yvette Akau-</[email protected]>