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[email protected] Reports & Reviews (1)

It is unreasonable for me to wait since July for one T-shirt.

Please refund my money ASAP.

Order #27533

Thank You

Hi *********** My name is Amanda, I am the Customer Service Team Lead. I want to sincerely apologize that you have not had the best experience due to our delays.

While I understand you are frustrated with the delays and eager to receive your order, I will be making sure you get your order and assist you moving forward.

Since your order is delayed and has not met our shipping expectations, I would like to refund you 10% of your order.

We are truly sorry that we did not live up to your expectations, but we look forward to providing a better experience for you going forward. We really hope you give us another chance.

I have reached out to our fulfillment center manager and have asked that your order be marked TOP priority and he has assured me that your order will be shipped promptly.

Looking forward to hearing from you,

Amanda

I am no longer interested.

Please refund my money. ********** Hi *********** Thank you for your reply.

We understand and I have requested this with our refund department at this time.

However, we do see your order was purchased at the sale prices and all sales are final.

We will make sure this order is expedited at this time and we will update you as soon as your order has been shipped.

We will also provide a gift due to the delays with your shipment.

Thank you,

Rachel

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