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Scammer's website Tech Support Help On-Line
Scammer's address 123 East 9th Street Suite #323, Upland, CA 91786, USA
Scammer's email [email protected]
Country United States
Victim Location FL 32217, USA
Total money lost $20
Type of a scam Phishing
I went on-line attempting to find help with my "Acer Chromebook 15" a women answer the line and transferred me to this company called "Sapphire Soft-tech Solutions. They said they can fix my laptop for $170 and provide tech support for 6 months free!
I allowed them to charge my Chase Debit Card for $20 up front and later they would take out $150 on the 28th of October.
Later I had to called: Chase Bank Tech Support, because I can't update into a new browser.
Then the Chase Bank Tech Support Dept. told me my laptop is outdated, and will not function the way I wanted, because my Chromebook is not receiving no more updates, since June of last year 2022.
The system is not going to work anymore and I will need a new Laptop, etc.
That I should not pay for anymore services to repair my laptop computer and do not let anyone tell me my laptop is good for many years, which is in deed a procrastination! Sapphire Soft-tech Solutions had me believing my laptop was good for many years. Knowing that my system was outdated and they were going to scam me and my BANK ACCOUNT in the near future.
Now, I can not even get into my Bank Account from my Chromebook. I have to use my Cell Phone!
Furthermore, this company did call me asking for there $150 this Saturday afternoon. Knowing my laptop will never be functioning at full capacity ever again.
This is a sophisticated Con-Artist Tech Support Scam, going on line daily behind the scenes.
Fortunately, Chase closed down my old debit card number and issued me a new one. To prevent this company from taken anymore of my money. (Bank Statements Available Upon Request)
Truly yours,
Mrs. Kathy B. Hall