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[email protected] Reports & Reviews (1)

- Studio City, CA, USA • Jan 12, 2024

I attempted to purchase a DeskLab Touchscreen Portable Monitor via an Instagram Ad. Everything looked official and I thought they were a legitimate distributor. The transaction was made via my Bank Debit Card on 12/13/2023 . They promised the item would be delivered within 7-12 days from the date of purchase. I received a follow-up email from them on 12/19/2023 stating the item had been shipped and they even provided a USPS tracking number: 92055902326534847260887230

That tracking number when entered in the USPS site appears to be fraudulent as well. It states that a label has been created but that it’s not yet in their system and has remained that way since 12/19/2023. The company has no contact phone number and after further investigation, their business address:

930 Hilgard Avenue

Los Angeles, CA 90024

is the address for a popular destination here in Los Angeles, The W Hotel located in Westwood, CA.

The link associated with their customer service email: [email protected] comes back ‘Undeliverable’ and is tagged with a ‘Mail Delivery Subsystem’ error.

To add insult to injury, I just received an email yesterday, on 1/9/2024 asking me to review my purchase/item that I never received.

I have already contacted my bank and have made them aware of this issue/scam and they are investigating the matter further.

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