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Swellsun.com Reports & Reviews (4)

- Murphysboro, IL, USA • Jan 08, 2024

Purchased 2Jack Daniel Advent calendars- never received the items

wellsun.com

Order No.M32023112443884787

Placed on 11/23/2023 UTC

Order Shipped

Hi ***** **** Your order has been shipped.Track your shipment to see the delivery status.

Track Your Shipment

Or Vist Our Store

Customer Information

Shipping To

Free Shipping

********* 1015 Steven Lane-Murphysboro/Illinois/United States

Tracking Number

XXWUS0000913608YQ

Carrier

xichen

Products

Packing & Shipping Items

??Christmas Limited – Whiskey Advent Calendar (Only $29.99)

??I need one!

$29.99

X2

$59.98

Subtotal:

$59.98

Shipping:

$0.00

Discount point:

-$0.00

Shipping Insurance:

+$0.00

Tax:

$0.00

Total:

$59.98

- Cedar Rapids, IA, USA • Dec 28, 2023

I ordered this off of Facebook on 11/24/23 received confirmation of order and payment. Jack Daniels Whiskey Advent Calendar.

On 12/13/23 I emailed "[email protected]" to inquire about the my order No.M3202311255493418, it said it couldn't be found. I then received an email back from "[email protected]" saying my request (875685) has been received and is being reviewed by our support staff and if needed to add additional comments, reply to this email.

I have replied back to this email 3 different times and have not gotten a response back.

- Belleville, MI, USA

Product ordered online from info on Facebook; email received that order was placed with tracking information. It wasn’t until I received the tracking information that I found out the item was coming from “China” … after many weeks of tracking, I read where the item was delivered, “in or at the mailbox” … the item would NOT fit in the mailbox and our mailboxes are on a busy street connecting 5 boxes to a pole. I quickly email that the item was not received; I get a reply from “Vivi” that they will check with the delivery service (they would not give me the delivering company name). Two days later I get another email from “Vivi” stating they checked, the item was probably stolen and they are “not responsible” and they will “offer” me a 30% refund. My order #M22023112866289184 - Tracking number: XXWUS0000935904YQ

- Shelby, IA, USA

I'm very sorry that you didn't receive your package. We did deliver it according to the correct address provided by you. Finally,We have checked the logistics information and found that it has indeed been successfully delivered and if you didn't receive the parcel, it could have been stolen, which we are not responsible for. However, as our distinguished customer, we also decided to provide you with a 30% refund as compensation

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