Knowingly sells Crap products, lying customer service
I ordered a device from them that came broken, and clearly not able to work as advertised. When I contacted the company, they offered small percentages for refund, increasing over time until I placed the matter in contest with my credit card company. Since it was determined to be a "quality" issue because we received something, the credit card company declined the claim. The company eventually made a written offer of full refund if we withdrew the credit card contest, which we did. They put us off over and over, never refunding the money.
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C. Kemmer
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- Rancho Cucamonga, CA, USA
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Scammer's website sxpanri.com Scammer's address8530 Evergreen Way Everett WA 98208, Everett, WA 98208, USA CountryUnited States Victim LocationCA 91737, USA Total money lost$40 Type of a scamOnline Purchase
Why would you advertise a working model and then sell a ornamental unit next to it.
Your goal is to make believe its still the same item, my thoughts that it was a prettier product.
That's is still bait and switch, still illegal.
No worries, I am happy to report you to the ScamPulse.com and all social media outlets.
Thank you for providing me with all the information I need to show your deceptiveness and your sells tactics
This a nice email chain of your tactics and unwilling to support the customer caused by your purposely deceitful advertising.
From Date 10/26/2023 03:18 To support<[email protected]> Cc Does not work
This is still not correct.
How can you advertise perpetual motion product and then say it was only for looks.
At no point does it say it was a non working device. THE VIDEO SHOW A WORKING PRODUCT. WHY WOULD I BUY SOMETHING THAT DOESN'T WORK. This a piece of junk that is only good for burning!!
You need to resolve this as it is false Avertisment, which is illeagal!
I am very disappointed as I waited 2 weeks to receive a non working device.
Your company has represented a working device but then only give a 10% refund even though you falsely advertise the product.
You need to refund all money!
Otherwise I will forced to writing my negative review on all social media spaces and BBB.
Very angry customer!!
Sent via the Samsung Galaxy S22 Ultra 5G, an AT&T 5G smartphone
The one you ordered is an ornamental model, not a perpetual motion machine (video model)
We can give you 10% of the refund amount and a 50% off discount coupon for a new order as compensation. You don’t have to return the order and can handle it yourself.
The balls do not go through hole in top dish, hole is to small, have to push to go down. The ball does not have enough force to go back to top base as shown in video and described.
This product is defective and I would like a refund.
Please refund my purchase so this matter can be resolved.
Knowingly sells Crap products, lying customer service
Scammer's address 8530 Evergreen Way Everett WA 98208, Everett, WA 98208, USA
Country United States
Victim Location CA 91737, USA
Total money lost $40
Type of a scam Online Purchase
Your goal is to make believe its still the same item, my thoughts that it was a prettier product.
That's is still bait and switch, still illegal.
No worries, I am happy to report you to the ScamPulse.com and all social media outlets.
Thank you for providing me with all the information I need to show your deceptiveness and your sells tactics
This a nice email chain of your tactics and unwilling to support the customer caused by your purposely deceitful advertising.
-------- Original message --------
From: support <[email protected]>
Date: 10/25/23 6:10 PM (GMT-08:00)
Subject: Re: Does not work
Hello
Our store page displays ornamental models and video models
support
[email protected]
---- Replied Message ----
From Date 10/26/2023 03:18 To support<[email protected]> Cc Does not work
This is still not correct.
How can you advertise perpetual motion product and then say it was only for looks.
At no point does it say it was a non working device. THE VIDEO SHOW A WORKING PRODUCT. WHY WOULD I BUY SOMETHING THAT DOESN'T WORK. This a piece of junk that is only good for burning!!
You need to resolve this as it is false Avertisment, which is illeagal!
I am very disappointed as I waited 2 weeks to receive a non working device.
Your company has represented a working device but then only give a 10% refund even though you falsely advertise the product.
You need to refund all money!
Otherwise I will forced to writing my negative review on all social media spaces and BBB.
Very angry customer!!
Sent via the Samsung Galaxy S22 Ultra 5G, an AT&T 5G smartphone
-------- Original message --------
From: support <[email protected]>
Date: 10/25/23 2:25 AM
Subject: Re: Does not work
Hello
Here is your coupon code
LX4G0U152VY1
50% discount, you can purchase multiple items in the same order, please use it quickly
You must pass the URL https://sxpanri.com/discount_code/LX4G0U152VY1?redirectUrl=https%3A%2F%2Fsxpanri...⇄ />
Enter to order
kind regards
support
[email protected]
---- Replied Message ----
Date 10/25/2023 09:36 To support<[email protected]>Does not work
Yes please refund.
Thanks
Sent via the Samsung Galaxy S22 Ultra 5G, an AT&T 5G smartphone
-------- Original message --------
From: support <[email protected]>
Date: 10/24/23 6:18 PM (GMT-08:00)
To:
Subject: Re: Does not work
Hello
The one you ordered is an ornamental model, not a perpetual motion machine (video model)
We can give you 10% of the refund amount and a 50% off discount coupon for a new order as compensation. You don’t have to return the order and can handle it yourself.
can you accept it?
support
[email protected]
---- Replied Message Date 10/25/2023
This product does not work as described.
The balls do not go through hole in top dish, hole is to small, have to push to go down. The ball does not have enough force to go back to top base as shown in video and described.
This product is defective and I would like a refund.
Please refund my purchase so this matter can be resolved.
Thank you in advance,
Email: [email protected]
Local tax number: IM989447512
Address: 8530 Evergreen Way, Everett, WA 98208 (Customer Service Address)</[email protected]></[email protected]></support@sxp...⇄