T-city Property Maintenance Reports & Reviews (2)
T-city Property Maintenance Contacts
If you know any contact information for T-city Property Maintenance, help other victims by adding it!
Add new contacts
SCAMPULSE
|
SCAMPULSE
If you know any contact information for T-city Property Maintenance, help other victims by adding it!
Scammer's address 304 Eglinton East Toronto not verified, NO T
Scammer's email TcitymaintenanceATgmail.com
Victim Location ON M5N 2R1, CAN
Total money lost $36,510.62
Type of a scam Home Improvement
(owner: xxxxx; husband: yyyy
Known details of company concerned with fraud:
T-CITY PROPERTY MAINTENANCE
Phone: 647-766-9031 / Email [email protected]
Principal person: Anthony Lawrence (appeared to be the owner)
Anthony’s Car license number: AX 538777 (black truck; make and model not known)
Anthony’s address (given in informal conversation) : 304 Eglinton Ave E, Toronto
Second person: Alan (no information, one indication that he lived in Mississauga)
Record of events:
Wednesday, Jan.29, 2020
First contact: xxxxx answered a knock on front door by Anthony at * *** *** *** *** ***.
Anthony said he was working on a roof in the neighbourhood and claimed to notice a possible problem with our roof around a previously closed off (capped) chimney. Anthony said that this can be fixed within minimal time and cost to us.
xxxxx has written an e-mail to yyyy to get in touch with Anthony at 647 766 9031 to discuss it.
e-mail:
--------------------------------------------------------------------
From: xxxxx
Sent: 29 January 2020 2:36 PM
To: yyyy
Subject: roof problem
yyyy, someone just stopped by - he is working on a roof on our street and noticed that around the chimney on our roof there is something wrong. He is here today only and could fix it for us.
Steven 647 766 9031 (T-CITY Property Maintenance)
Please, call him.
yyyy did call this number, and Anthony answered the ‘phone call and arranged a meeting for the next day (his card says contact ‘Steven’ and Anthony said that Steven was his brother).
Thursday, January 30, 2020
First meeting with Anthony Lawrence – Thursday, January 30, 2020 – only him and xxxxx and yyyy present.
Anthony came to the house and wanted to see the basement (he could not find anything wrong), claiming that whatever was done to seal the cut-off chimney, including the “flashing” around it, was a “shoddy” job and needs to be fixed to repair the leaks. Anthony thought the best way to protect us would be to give him cash in order to get the materials immediately, so they can start fixing the chimney. In his opinion, there were more problems than he originally thought and it would involve more money. He asked for $6000.00 cash (because he has special arrangements [builder’s discount] with the company providing him with materials).
**We might note that, at this time (08022020), we have not received any materials of any kind**
Friday, January 31, 2020
Friday January 31 morning: yyyy withdrew cash from *** *** *** at *** ***: $5,500.00 (because the *** branch office did not have more in cash).
The money was given to Anthony.
Friday January 31 noon: Anthony and Alan (apparently his on-site manager) were present, with xxxxx and yyyy.
Anthony found more problems with our roof – he claimed that some parts of it will have to be re-done, therefore more materials will have to be ordered – no point in waiting:
*** *** [local branch] cash $7,000.00
-------------------
Now the total is: $12,500.00
Friday January 31, early afternoon:
According to Anthony, the main supporting bean between the North and South of the roof in our ceiling is rotten, it will have to be replaced, i.e., more material is needed. It should not wait because the supply store is going to be closed over the weekend, i.e., the possible work would be unnecessarily postponed.
yyyy arranged for a certified cheque from *** (***) $9,010.62, dated January 31,2019, Cheque #38, drawn from his personal account (zzzzz) – still in our possession is cheque no.037, with name of payee, amount, etc. indicated, which was torn out of the cheque book incorrectly ( i.e., with some of the identifiers left in the book). We have the documents relating to the issuance of the cheque and its refund statement.
Payable to “*** *** ***” (which Anthony claimed was the company he used for ordering any materials): website
https://www.toplevelroofing.ca/contact-us/
Later on – yyyy CANCELLED this cheque: February 3, 2020 at the *** (York) office, in the morning after being told by telephone that he had to attend to sign a form.
Saturday, February 1, 2020
At this point, we became increasingly suspicious (cash only ‘transactions’, no sign of any materials being delivered to the site, no estimate or contract for the work, etc.) and we asked for some sort of receipt (we made up two and printed them) – we got some but just signed as “Anthony” (i.e., no last name indicated).
Invoices from “T-CITY PROPERTY MAINTENANCE” : (February 1, 2020) signed by “Anthony”, saved in protective folder
#47(deposit) for $12,500.00
#50 (deposit) for $15,000.00.
We also followed this up by a question about his company. We had searched the web for “T-city property maintenance” and had found only items related to city maintenance in general, and nothing for ‘T-city property maintenance’ in 11 pages of Toronto roofing web listings. When I said this to Anthony, he went on my computer and showed me the web-site for “his company”: https://www.facebook.com/TCHOMEIMPROVEMENTSLtd/. yyyy did not look too closely at the time, but later saw that this company was one in Northern England (i.e., UK). We should have asked for further credentials, but we did not.
Anthony was not happy about receiving the certified cheque, but the issue of getting the materials was important.
We asked Anthony why he thought that he found so many more problems, and to show us some photos of the roof (since none of us can climb the ladder). He did and was showing us (on his camera) how everything under the roof is rotten, all the beans will have to be replaced in order not to have the roof collapse, etc. Afterwards, we realised that this must have been some sort of trick that he pulled (i.e., the photographs/video) because there was not enough room for him to access the attic from that chimney hole and the roof is at a very low level at that point). We said we cannot get any more cash from our *** Credit Union (***), since it is closed for the weekend. They (both Anthony and Alan were present at this meeting) found for us another branch downtown (800, Bayview Avenue) and we (stupidly) went there and withdrew another $15,000.00 in cash and gave it to Anthony.
Saturday February 1 noon:
previous $5,500.00
previous $7,000.00
*** (downtown) cash $15,000.00
-------------------
TOTAL cash given to Anthony: $27,500.00
==========================================================
After Anthony received the $15,000.00 in cash and the certified cheque for $9,010.62, he agreed to meet with us Monday, February 3 at 8:00am.
Sunday, February 2, 2020
e-mail #1 to [email protected]
yyyy
Sun 2/2/2020 5:51 PM
Dear Anthony -- we are looking forward to meeting you
tomorrow morning at or about 8:00am to discuss the roof
project at *** *** ***.
Please note that yyyy has appointments at *** *** and must leave the house at 11:00am at the latest.
Thank you and best wishes, yyyy.
==================================================
Monday, February 3, 2020 morning:
Anthony’s meeting with us was set for 8:00am, Anthony did not arrive, and his telephone mail-box was reported as full; but we had a visit from qqqqq (our friend at *** ***, *** *** *** *** *** *** *** *** ***) and, given his advice, we called the police, and had also decided:
We will request Anthony to stop the work on * *** *** roof;
We need an estimate for second opinion;
We felt this was an unusual approach – without a contract and an estimate, especially for worker liability issues;
We need terms and conditions of a full contractual agreement;
We need company liability in case of accidents to workers.
We opened an investigation order with the Toronto Police Services:
Constable The full details of the case, which we believed at this point was a fraud, were provided.
They indicated that we should immediately stop the work order; say that we had talked with the police; talk about getting a second estimate for the roof repairs; express concern over workers’ liability if there were accidents on the roof; asking the contractor who did the original work on the chimney capping for advice (this turned out to be completely non-productive).
We also thought of calling:
Protection services “Sales of conduct” 416 326 8800, and “Consumer protection bureau”, but actually, we did not.
Monday, February 3, 2020, morning:
Anthony Lawrence did not arrive for his 8:00 meeting (and had not answered yyyy’s e-mail from Sunday, February 2, 2020). Once again his telephone mailbox was reported as full.
Somebody (when confronted, said he was ***, claimed to be a sub-contractor, produced a card for “*** *** ***” [the company Anthony claimed he was ordering the material from], “[email protected]”, tel: *** *** *** – Installations,Repairs,Estimates ) arrived at 9:00, and claimed he did not know anything about the job but was hired by Anthony about a week ago. He produced a card from “*** *** ***”. We told him not to continue on any work and he was not allowed to take his tools from the roof (whatever was there, we could see only a blue cover ). We have the card that he gave us.
The ‘*** *** ***’ appears to be genuine: https://www.toplevelroofing.ca/
yyyy called Anthony (647-766-9031) at about 9:30, did receive a response, and arranged a new meeting for 12:30 (because yyyy had to go to the *** bank to confirm the cancellation of the certified cheque).
When Anthony did not arrive, at 12:55 yyyy called Anthony (647-766-9031) again. Anthony said his back is very painful, he can not come and apparently sent his friend Alan to our place (who did not show).
Monday, February 3, 2020 afternoon:
At c.14:00 (2:00pm), yyyy called Anthony (647-766-9031) again, Anthony did not answer but yyyy was able to leave a recorded message that we would like to:
“Stop work order”
and that we
“talked with police”
If the work should continue, we also will be seeking
“second estimate” – will want evaluation, full estimate, liability, security for working on the roof.
For future requests from Anthony (also left on recorded message) :
Contract – prepare full estimate, liability, security for working on the roof
( leave in mailbox if we are not at home)
At 16:30 (4:30pm), there were no other contacts
yyyy was also calling several roofing companies to arrange meetings to fix our current problems with the roof and get an estimate for future contract. One, with *** *** *** *** *** was arranged for Tuesday, February 4 at 4:00pm, but later changed to Wednesday, February 5, early afternoon. Other companies contacted were: *** *** *** *** ** *** *** *** *** *** ** *** ** *** *** *** *** *** *** *** *** ***: February 4, called back and said an estimator will be in touch.
Tuesday, February 4, 2020, morning
9:00am call from Anthony: Anthony apologized for Alan (his partner) not visiting us the previous day at 16:00(4:00pm);
meeting arranged for 2:00pm, February 4. Anthony will come to * *** ***. Our friend zzzzz promised to be present. We were hoping to get an agreement from them to do some temporary work to secure the roof during the winter and for us to get a second estimate on the roof repairs and to insist that cash funds were returned for the work that we were putting on hold, and then continue in the spring, also to finally receive a proper contract agreement.
Tuesday, February 4, afternoon
zzzzz arrived at 2:00pm; we did not hear from Anthony or Alan.
Later on, there was a call from Alan (using Anthony’s phone 647 766 9031). Alan’s answer was that this is the “company” number. Anthony could not come because he was in hospital.
A second call was made to the Toronto Police Services (for Constable *** *** *** ***) who said that there was no need to update the file: it had been consigned to Detective *** *** *** *** at 53 Division (416 808 5304) who would follow up and update the file. All we had to do was to keep a record of any communications with Anthony or Alan, etc. ***’s supervisor, Mr. ***, advised us that Constable *** would be available for further consultation shortly, but that only if there was an emergency, should we call 911. In addition, he noted that to employ a lawyer for this case was entirely up to us.
A meeting with Alan was arranged for Wednesday, February 5 at 8:00am (Anthony could not come because he was in the hospital).
Wednesday, February 5, 2020
zzzzz arrived at 7:50am at 2, *** Place. Alan did not call or arrive, and when telephoned, the “company” ‘phone (647 766 9031) said their mailbox was full, i.e., no possible contact with Alan or Anthony.
yyyy and zzzzz needed to leave for *** *** at 9:45 and pppp (zzzzz’s wife) arrived to stay in the house with xxxxx at * *** ***, primarily for security purposes..
*** (*** ***) telephoned * ***(*** *** ***) at around noon, and arrived at *** about 40 minutes later. *** presented himself as a very friendly, polite and honest person. He asked for more details about the situation: it was explained, including the history (January 29 – February 4). *** then contacted *** (*** *** ***, *** *** ***). *** agreed to talk to *** and asked if he can call back 30 minutes later.
The notes that *** (*** ***, *** *** ***) has written down from this conversation with *** (Top Level
Roofing, *** *** ***) are as follows:
T-city Property Maintenance (i.e., Anthony) called *** *** *** to come by for 10 minutes to look like they are doing something (work). *** claims (to ***) that, as instructed by Anthony, he demolished the chimney and took off some of the roof shingles at the front of the house, and he was to do as much as he could in 15 minutes then leave the house. {It is not exactly clear, but it seems that another worker, named Dimitry, worked on the roof for about 15 minutes (we have a number: 647 924 9112)}. We think that these two people worked on the roof, one on the chimney and one on the shingles? We cannot recall whether they did so at the same time or at different times, or whether they were from the same or a different company. *** also claimed that Anthony said that the cheque they got is a fake cheque for $9,000.00 from the client, and to give them back cash and keep 15% for themselves. He (***) claims they are scammers and fraud artists.
*** also telephoned *** to come to * *** *** immediately to fix the damaged roof (after the chimney base was removed and the roof was left without any protection (i.e, an open hole left in the roof – dangerous considering the forecast for snow and freezing rain for Wednesday night, February 5).
yyyy returned to * *** *** at c.3:00pm, and pppp was able to leave. *** (from *** ***, *** *** ***) arrived shortly after and worked on covering and protecting the roof till c.5:00pm (or until it was dark), including removing the few tools left on the roof by *** (*** *** ***, *** *** ***). These tools and a tarpaulin cover on the chimney were left with the tarpaulin and shingles on the front lawn. *** received a cheque (from xxxxx for $450.00 + tax, i.e., $508.50). He also showed us the pictures of the roof after he finished his work. We were extremely happy and grateful.
Thursday, February 6, 2020
yyyy was able to leave a message on Anthony’s phone (647 766 9031) and followed it by e-mail:
Thu 2/6/2020 10:32 AM
Reimbursement of cash deposits made to you for roofing work at * *** ***, Toronto, ON M5N2R1
Dear Anthony and Alan:
Once again you did not turn up for an appointment with us
yesterday. This makes it six or seven broken appointments.
I telephoned (647-766-9031) again this morning and was
able to leave a message in your mailbox. Usually I cannot
do this because the mailbox is said to be full.
This is a record of what I said:
-- we are tired of waiting for you to fulfill your appointments;
-- our trustee has indicated that we will not let anyone on our roof
until we have a contract that includes liability insurance;
-- we have jobs and have to go to work: therefore fixing times for
appointments if necessary;
-- if I am not able to be at home, I have asked a friend to be here for
the security and safety of my wife, xxxx;
-- yesterday a patch-up job was carried out on the chimney so that
the snow/rain would not be able to get into the attic, and your tools
and tarpaulin were brought down and are now in the pile of
shingles on the blue tarpaulin in our front garden;
-- my wife and I are extremely worried and upset about the amount
of money ($27,500.00 in cash and a certified cheque made out to
*** *** *** for $9,010.62) we have given to you without
a contract;
-- we have made a report to the Toronto Police Services about what
we consider to be a fraud. We have an incident number;
-- we will consider contacting a lawyer unless there is a rapid resolution
to this problem;
-- For her safety and security, I will not leave my wife alone in the house
in the chance that one or both of you may try to enter our house. We will
post a notice to this effect on the storm window doors.
We need to schedule a time for a meeting to resolve this issue.
Sincerely yours, yyyy.
===========================================================
There have been no other contacts with Anthony or Alan. They do not respond to e-mail messages, and their telephone number usually does not allow leaving messages because it is full.
xxxxx was advised not to open the door to anyone and to leave this printed message on the storm door:
===========================================================
Feb.5, 2020
For Anthony Lawrence:
We have no contract;
This means we have no liability coverage;
We have been advised by police and by our lawyer not to let you onto our roof;
Therefore I need to ask you to leave the property and return when my husband is here; and
You have missed 7 appointments, we have tried to call (message is that there is no space left
in your mailbox to leave a message)
Please call us and make a new appointment
Thank you, goodbye
===========================================================
Thursday, February 6, 2020 afternoon
yyyy contacted the lawyer recommended by *** (*** ***, *** *** ***),
*** *** *** *** *** *** *** *** *** *** *** *** *** *** First exchange of e-mails to establish contact information:
=================================
From: *** ***
Sent: 06 February 2020 9:29 PM
To: yyyy
Subject: ***'s Email
*** ***
*** *** *** *** *** *** *** *** *** *** *** *** *** *** *** *** *** Telephone contact: She could write a letter, but the address that we had looked as if it was an apartment building
and we did not have a unit number. Nonetheless, we should wait until the certified cheque comes back or not, and then send the information we have at present. This is what we have at this time.
Followed by yyyy’s response:
================================
Thu 2/6/2020 5:27 PM
Dear ***:
Thank you for this message.
We do have a record of the events, but we
also have 'random' pieces of paper with notes
on things that happened, and the latter must
be incorporated into a coherent account.
We are not sure when that account will be
upgraded, but as soon as it is we shall send
it to you for your consideration.
For technical details:
-- house address: * *** ***, Toronto,
ON M5N 2R1;
-- principal issue: roof;
-- owner: xxxxx
-- husband: yyyy
-- home telephone contact: *** *** ***
-- e-mail addresses: ;
-- principal concern: fraud -- loss of cash
and a certified cheque (total = $36,510.62).
We will be in touch as soon as feasible.
Thank you for considering our case.
Sincerely yours, yyyy
--
Sunday, February 9, 2020
Today yyyy has registered the fraud with the Canadian Anti-Fraud Centre: Reference number 2020 – 11546**
The information above was sent to *** *** (*** *** ***) after extensive examination by yyyy, zzzzz and xxxx: Sunday, February 9, 2020.
NOTE (14022020): there has been further contact with *** *** *** which is not included in this document.