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T-Mobile / imposter

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T-Mobile / imposter Reports & Reviews (1)

- Houston, TX, USA • Jun 06, 2024
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I received a call from what I thought was the T-Mobile phone company. T-Mobile appeared in my caller Id. So, I answered. The agent identified himself with name and agent Id number. He stated that he flagged fraud activity on my account. He stated a S15 5g phone was being purchased and wanted to verify if I was actually making this purchase. All very professional. The agent needed to verify if I was the account holder. He texted me a code in a link and I opened the link and read back the code. He asked my date of birth, and my social security number which I did not provide. I hung up. I called T-Mobile myself. And there were no notations about a fraud threat! But!! It was enough information for them to lock me out of my phone, canceled my cell service (phone number was ported out) and canceled my email account. Then 3 checking accounts were drained by using a paypal account they set up. And also, using Zelle to send money to another person. The Banks are working to recover the money! I did recover the email address. I had to use a temporary number until they recovered my phone number. Its a huge inconvenience. The scammers have risen to a whole new level of sophistication. Just beware!!!!! Stay alert!!!!!

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