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Tech Intel Reports & Reviews (4)

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I had contracted in 2018 with Tech Intel due to some hackers trying to gain access to computer information. They blocked the access (which I paid $490 for) for life-time.

This past week, I got a call from 855-552-5590, claiming to be a new number for Tech Intel and saying that somebody was trying to access my computer again. I inquired why the new number and they stated that a former employee stole the other numbers Tech Intel had. I then contacted Tech Intel and found this was untrue. And when I tried calling 855-552-5590 after 6 pm central, it just disconnected (did not even ring).

The person identified himself a "Nick". This number is a scam. If they gain access to people's computers, identities will be stolen. PLEASE STOP THEM!

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- Tulsa, OK, USA
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My Yahoo email account suddenly would not recognize my password. I went on Google to locate a phone number for Yahoo customer service. I called that number and was advised that my computer had been hacked into. Like others, I was "transferred" to a company that would be able to assist me. I was charged $299.99 on my credit card to fix the problem. I originally looked on "Rip Off Reports", and saw no reports, so thought that the company was okay. However, after doing more research found that this company is a scam, even had the same names of the participants, Mike and Andy. My IP address was changed, and who knows what else they did as I am noticing small things that don't seem quite right on my computer. I am now disputing the charge with my cc company and will file a report with the FTC. Google was NOT my best friend this time. I have wiped my hard drive, but will probably have to purchase a new computer at additional costs.

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- Deerfield, IL, USA
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I was looking at my email and a screen came up saying there was a problem with the computer and I should not turn it off or restart it. There was also a voice warning of a problem. I was given a number to call which I stupidly did. The first person I spoke to said it was not a virus or a computer issue but a network one. For $345 they would fix it which they supposedly did after I allowed them access to my computer. To pay for it, I had to give them my checking account number and routing number. I cannot believe I was that stupid. I am a widow with no source of income other than what is in my IRA. They then said that I obviously needed protection for the computer which I stupidly purchased for $690 for two years. I realize I was scammed. I could not get control of my computer back until I paid them. I have notified my bank, but I am not sure what else to do.

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- Morrison, CO, USA
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I called (800)814-4705, which was incorrectly listed as a Yahoo customer service number. I was trying to report a problem with my Yahoo phone number, but in order to determine if my Yahoo email account was hacked, the customer service representative said that she needed access to my computer in order to scan my computer to see where the issue was. She used an application called LogMeIn Rescue to gain remote access to my computer, and then she pretended to scan my system and told me the computer was infected with the SpyEye Trojan, which she looked up (on my computer) via Wikipedia to show me what it was.

The wikipedia page insisted that there were only 2 companies recommended that would be able to fix the various problems that the identified with my system as well as repair or remove the trojan. I selected one company; she claimed to call that company for me, and suggested that I go with the solution that the representative from a company calling itself Tech Intel suggested. Tech Intel then tried to convince me that they were legit, by using my computer again to go to the web address www.techintel.net. The initial cost of the fix was $299 when I spoke to the "Yahoo customer service rep" but when she transferred me to the Tech Intel rep, he then said that to add ongoing support for 2 years would cost $699.99 and then he proceeded to get me to give him my checking account details (routing number, transit number, account number, check number and name on account) so that he could "securely" charge me where scammers would have tried to use my credit card instead of a check. When I caught on to the scam, by using my iPad to double check the toll free number I had called again, and to see the reviews of the company Tech Intel, the rep got testy, and I told him that when I chatted with Yahoo online and that Yahoo told me that they do not have toll free customer service numbers (except for Yahoo business users, which I am not), he kept insisting that it could be that whoever told me this new info could be a scammer as well. I had shut down my computer at this point, and insisted that he disconnect his remote connection to my computer. He then transferred the call back to who he said was a supervisor, and the supervisor then tried to get me to commit to allowing this $699.99 transaction and I said no. He kept balking, and at this point, I insisted, got louder, and told me that is he didn't -expletive- disconnect from my computer, that I would drive to the police station with my laptop. I had to say this to him very loudly at least 3 times, before he finally told he how to disconnect the application myself. As soon as I was disconnected, I hung up the call, uninstalled the software, and then I called my bank to make sure that they would not be able to cash any checks. I also contacted Yahoo customer service about this abuse as well as the company that supports the legitimate LogMeIn software that these scammers were using. Finally, I'm reporting it here to the ScamPulse.com.

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