Tech Support Imposter Scam Reports & Reviews (3)
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SCAMPULSE
If you know any contact information for Tech Support Imposter Scam, help other victims by adding it!
Scammer's website youtubetvservice.editorx.io
Scammer's address HI, USA
Country United States
Victim Location FL 34240, USA
Total money lost $630
Type of a scam Tech Support
Scammer's email [email protected]
Victim Location OK 73567, USA
Type of a scam Tech Support
Scammer's address UT, USA
Scammer's email [email protected]
Victim Location FL 33542, USA
Total money lost $3,000
Type of a scam Tech Support
Checked e-mail discovered 2 e-mails from Geek Squad 9/23/2022 and 10/28/2022 stating subscription had expired and they would charge my bank account on file $417. We called 808 -657 -3140 at 6:00 PM and as told someone would call us back regarding the refund on the account that we did not authorize.
6:22 pm was called back and spoke with stated name “Jeff Morgan” . 385-777-4161.He explained he could do a wire transfer but would need access to our computer and bank account. I allowed access and had to type my name and the amount of the refund-$417. When I did this, the amount of $ 4177 showed up and there was another message that said the refund was successful. I immediately noticed the mistake and Jeff also showed me the balance in my Langley Account of $8145 which was the amount of $4177 plus my existing balance of $3968.03. The caller (Jeff} got very upset and said he would have to talk to his manager about this and that we would have to pay penalties up to $20,000 and run the risk of losing our bank account and computer if it was not taken care of right away.
He instructed to go to Walmart, Walgreens, CVS, and Target and get gift cards to pay the money back. We felt threatened and our bank account felt like our bank account had been compromised so we did as he asked. We were also asked to call him from the parking lot of each store and then when we had purchased the cards to send him pictures of the scratched off bar code. We were able to get $1000 at Walgreens, nothing at CVS and another $2000 at Wesley Chapel Target.
We were also instructed not to go back into our bank account and check the balance as it was still connected to his bank and waiting for the gift cards to clear. 930pm we arrived home and called Jeff one more time. He said that he would call in the morning to try and recover the remaining $1700 dollars that was accidently put into our checking account.
8:35 PM received a text from credit union wanting to verify the purchases – and our debit card was locked.
10:00PM I checked our bank account. The account showed no trace of deposit of any kind from Geek Squad and it also showed the transactions of the gift card purchases.
10:05AM Jeff Morgan called and went over the details of yesterday 10/28/2022 and asked if he could have access once again to my bank account so he could show me that the $1700 was still in my account. I refused access and explained to him that I had checked my account and there were no deposits from Geek Squad and I felt like I had been “spammed”. Jeff once again went over the events of yesterday. He questioned why I had gone into my account after he told me that I could not. I explained to him that I felt like I was being spammed and he insisted on “showing me” the bank statement after I had granted him access. I told him I did not trust him- and refused again.
After a 30 minute discussion he informed me that I would lose my bank account and that all of my funds would be transferred to his bank. He also informed me that he was going to turn me over to the FDIC for fraud and also the better business bureau. He said he had my SSN but was not able to tell me what it was. I asked him to copy me via email on all of the criminal charges that he was going to impose on me-no response. I asked him for his business license but he said it was private and he was not allowed to give it out. The conversation ended with my telling him that I would have the sheriff’s office call him.
His response “I have work to do”