TeesGenie Reports & Reviews

TeesGenie Reports & Reviews (4)

DO NOT BUY FROM THEM. THEY DON’T SEND YOU THE MERCHANDISE.

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I ordered a black teeshirt with a grey/black logo on it (which in retrospect seems problematic) but the image of the teeshirt they had looked fine. I waited a month and no teeshirt. Had to contact them I purchased a black tshirt from the seller 2 months ago and never received it. After contacting them about it, they said theres a problem with my purchase - the can’t print a black logo on a black teeshirt (which shouldn’t be an available color for the teeshirt). They asked me to pick a different color but i do not want any other color. Its been 2 months and i would just like My money back.

After opening a case, they are saying they sent a *different* teeshirt, but again - i never received anything. And a navy teeshirt is not what a purchased and so i would like my money back. They seem unwilling to fix their problem of not providing the item i purchased, by giving me a refund for it.

If someone orders a black t-shirt and you there isnt a black t-shirt, they should get their money back. It is mor acceptable for the seller to pick a different color for them and send that instead. Especially without any sort of communication and approval beforehand. Then there’s the issue of not receiving the wrong teeshirt. We use lockers at my apt building for deliveries and so i get the items i purchase without a problem.

Regardless, i do not find a different color teeshirt to be satisfactory and just want my money back. Thank you. than once to get a response. They say there’s a problem with the order, they cannot print blk on blk and to choose a different color. I had lost my trust in them at this point, considering that theyre unresponsive and i also didnt want a different color. Its now 7 weeks later and i open a claim through payplal to get a refund. And they respond that they sent me the teeshirt, which i never received. The tracking info on the order shows that USPS is still waiting to receive the item to ship. They said they sent me a navy teeshirt, as if that is what i ordered. They also refuse to give me money back for the teeshirt that i ordered and dont have. This blue shirt they said they sent is not only unsatisfactory, but it also never came. I have to escalate it to paypal just to get my money back. What a headache and terrible customer service. Would never recommend or buy anything from them again.

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Whoops that got jarbled.

Victim location: CA
Total money lost: $28.98
Type of scam: Online purchase

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- Largo, FL, USA

Scammer's address 1435 N C St, Arkansas City, KS 67005, USA
Country United States
Victim Location FL 33773, USA
Total money lost $42
Type of a scam Online Purchase

Do not order clothing from this website. They are a scam

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