Type of a scam:Worthless Problem-solving Service Scam
Initial means of contact:Website
Scammed
Trying to set up my cricut I was told it would not load due to a firewall that needed to be added . They ask to remotely take over my computer which I allowed . They then proceeded to add a firewall and ask for $99. I did not pay this but now my PC and network is compromised.
Useful
+1
Reply
Reporter_j4LJk0
Sign in to contact user
• Jun 03, 2026
Share
Report
Can you add here- what loss occurred to you. Was there any theft which took place. Did they try to contact you again ?
Useful
Reply
Reporter_9skFfT
Sign in to contact user
Share
Report
Scammers!
When trying to set up my new crafting machine, I mistyped the domain name and these people started an online chat with me. They pretended to be from Cricut and said they'd help get me up and running. After giving them remote access to my PC, they said I had viruses, etc sand they could fix it for $150. So now I'm suspicious and call Cricut and of course they say they never heard of these folks and I shouldn't have talked to them. When I tell tekwire that, they immediately apologize and end the call but who knows what viruses they installed on my PC or what info they stole when they had access? Beware and don't be fooled like I was!
Useful
+2
Reply
Reporter_j4LJk0
Sign in to contact user
• Jun 03, 2026
Share
Report
how did they contact you ?
Seems like you contacted them, where did they say they were cricut ?
Can you add here- what loss occurred to you. Was there any theft which took place. Did they try to contact you again ?
i am looking to resolve these issues here.
This computer software company installed software on my computers in 2019 for zone firewall protection, windows driver, windows 10, Mcafee, and VPN encryption. Each year they requested more funds, yet my computers remained compromised. The final request was to receive my bank account information because they said my identity was compromised yet I was compromised under their care. Each year they would say my computer was compromised and ask for a one-time fee to solve the problem once and all. Yet, they would call the next year with the same complaint that my computer was compromised, and they needed additional money to solve the problem once and for all.
Useful
+2
Reply
Reporter_z3okbr
Sign in to contact user
Share
Report
Phone:1*844*915*2422
Address:16 Webster Avenue (Unit #2) Sommerville, MA 02143
I received an email stating my McAfee subscription had expired by email. I signed up for a two renewal, and received a receipt. The expiration notice was to my current email. After filling out the renewal I realized that an incorrect email was listed. I next tried to update my email and was told, on-line, my account had been suspended. I did all of this on what seemed to be a McAfee website.
I then went through an on-line chat with someone I thought was from McAfee. I gave this individual control of my computer. He informed me that I had no firewall and that my computer had spyware and that they were copying keystrokes. He said McAfee couldn't fix the problem but Tekwire could and that they could fix the computer. He in turn transfered me to Tekwire, and they proceeded to load softwre and to remove non-existent problems. They had me sign-up for a five year Firewall Program and a five year McAfee program. At the end of the session they told me I had to pay by check the next day and they would call to get the information. I told him credit card only and he responded it would be one year at a raised price.
After the call I became suspicious and contacted McAfee. I was told they sold no 5 year programs and I had one year left on my current contract. They also said firewall protection was part of McAfee and that they did not work with Tekwire. The McAfee representative removed everything from my computer that Tekwire installed. McAfee provides a firewall as part of their software, no extra firewall was needed.
As far as I am concerned, Tekwire is conducting a fraudulent business, their employees are confidence artists, and they prey on non-computer savvy people.
Useful
+8
Reply
Reporter_j4LJk0
Sign in to contact user
• Jun 03, 2026
Share
Report
Please share you complete case with the company on the given email, we will try to solve this issue and broker between you and the company.
- mark
A tech stated my internet was compromised and sold me a VPN protection. The invoice was for $199.99 for 3 years protection. The invoice was not available for payment. He claimed to clear off a person attempting to log into my internet. He signed into my computer. I had two tech make the attempt to clear all attempts to enter my internet.
Useful
+2
Reply
Reporter_pRD16X
Sign in to contact user
- Corona, CA, USA
Share
Report
Phone:844-479-6777
Country:United States
Type of a scam:Tech Support
I was setting up my brand new computer and when installing Office 365, I got a pop up then a man called me saying he was with Microsoft, he had an Indian accent. I believed the man and allowed him access to my computer, after four hours they called me and said they would call me the next day for me to make the payment of $259.00. Mind you, they said the only payment I could make was through e-check. I called my bank, explained to them the situation and all sorts of red flags came up. I was instructed to disconnect my computer from the internet immediately and take my computer back to Best buy to have it checked out. So, I took my computer in to the Geek Squad and they found a lot of suspicious things, so now they are wiping the whole system to make sure there are no hidden viruses. I didn't even have my computer 24 hours and now I have to wait 3 days to get it back thanks to these hackers. Please note, Microsoft will NEVER call you or email you, they only go through pop ups.
Useful
+2
Reply
Tekwire Contacts
If you know any contact information for Tekwire, help other victims by adding it!
I had a disappointing experience with Kestrel Sound™. My order was shipped to the wrong address, and despite the inconvenience caused by thi...23 h ago
I rarely write negative reviews, but my experience with Harrington Brooke has been absolutely unacceptable!
I purchased a clothing set for my husband...1 d ago
This company pushes distressed assets on clients who are in no financial position to be taking them on. And if they don’t have the money for it, they...Nov 11, 2026
The mail I am receiving is my address but not my name. We have received multiple letters within 2-3 days referring to a mortgage from "City Bank"...Nov 09, 2026
The company is selling cheap reading glasses but advertising them as "new technology, self adjusting, etc." They claim they will replace your...17 h ago
They called me... said they were Spectrum... they had my info.... they said I could get half off my bill but that I had to have a cell phone... I...17 h ago
Bought two items of clothing that looked like great quality. What I received was not even close. Very cheap copy of what I thought I was getting...17 h ago
Product appeared on website. I clicked on and ordered product. Waited from October 26 until November 11. When I received the product it was smaller...17 h ago
Received a phone call that came up as Public Service. When I answered, the man stated my name. I said yes, then he proceeded to tell me about a life...17 h ago
I received an unsolicited text message from (423) 666-2317. The sender identified herself as Karen with Bald Eagle Assets and addressed me a...7 Reports
Scammer: “This message is for ***** *********. Hi, my name is Terry Grossman, and I'm contacting you regarding documents scheduled for delivery...6 Reports
Received Final Notice letter USPS that my home warranty will be or has expired and to call and renew my warranty. Letter was signed by an Allison...281 Reports
Received text message saying my San Antonio home warranty file. Funny thing is I live in Tennessee for past 11 years. Prior to that I lived oversea...2 Reports
This message is solely intended for. ****£ *****. Regarding file number 2026-FN-434458. In reference to the address on *****. I am calling on behalf...83 Reports
Scammed
Scammers!
Seems like you contacted them, where did they say they were cricut ?
Can you add here- what loss occurred to you. Was there any theft which took place. Did they try to contact you again ?
i am looking to resolve these issues here.
Fraudulent Representation and Sale
I then went through an on-line chat with someone I thought was from McAfee. I gave this individual control of my computer. He informed me that I had no firewall and that my computer had spyware and that they were copying keystrokes. He said McAfee couldn't fix the problem but Tekwire could and that they could fix the computer. He in turn transfered me to Tekwire, and they proceeded to load softwre and to remove non-existent problems. They had me sign-up for a five year Firewall Program and a five year McAfee program. At the end of the session they told me I had to pay by check the next day and they would call to get the information. I told him credit card only and he responded it would be one year at a raised price.
After the call I became suspicious and contacted McAfee. I was told they sold no 5 year programs and I had one year left on my current contract. They also said firewall protection was part of McAfee and that they did not work with Tekwire. The McAfee representative removed everything from my computer that Tekwire installed. McAfee provides a firewall as part of their software, no extra firewall was needed.
As far as I am concerned, Tekwire is conducting a fraudulent business, their employees are confidence artists, and they prey on non-computer savvy people.
- mark
Tekwire locked my McAfee program