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Telemarketing Reports & Reviews (5)

- Norfolk, VA, USA • Jul 03, 2025
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Carlile from Merchant Services called - I have stated MANY times when they call to be taken off the calling list. Stated today if they call back would be filing a complaint. He just kept saying "I understand" & continued talking. I asked repeatedly what it is they understand me to say & to please repeat back what I said - they just keep talking as if you've said nothing. I hung up & they called back...

BBB Note: Please contact the Federal Trade Commission by using their website www.ftc.gov and filing a complaint against the company for violation of the Telemarketing Act: https://reportfraud.ftc.gov/

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I subscribe to CenturyLink and DTV, which bundle their services. A man called my number saying he was from DTV (this is what my phone ID said and that I qualify to have STARS added to my bundle of Cable services. I said I did not want STARS. When I checked my bank statement it said $47.37 recurrent charge was coming out of my account (I did not get STARS, either, coincidentally). I called DTV and they said they have had other calls like this. The gentleman checked and said he could not remove the charge as he had no record of it and to call Century Link. Century Link also said they could not find or remove the charge. Somehow, STAR Entertainment had gotten my credit card number and I did not give it to them. Stupidly, I called the number on my bank statement and they said they would refund my money and they would email confirmation to me. Again, foolishly, I gave them my email and then, realizing the mistake, deleted my email account and changed it on my bank profile. It is still my username on my Century Link account as their customer service is practically non-existent. I did close that card with my bank, dispute the payment, and block future payments.

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Number called- answers- asked if I could hear him- said yes- hung up.

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- Mineral Bluff, GA, USA
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Twice in two days, I have been contacted by this company. They claim that the Google mail account attached to my business has been compromised. I explained to both callers that I don’t have a Google mail account with the business I own and that we’re on the No-Call list. Both people were very persistent, dogged and rude. I asked to be taken from their list both times. The one who called today said there was no list because they work from public records. I told him this is beginning to be harassment, they I own the business, and that we don’t have such an email address. He hung up. I didn’t give them a chance to ask for personal information or for money. How do I get these people to stop?

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- Wooster, OH, USA
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Received call from a recorded female. They left a voice mail that stated in 24 working hours you will be picked up by local cops if the matter is not resolved.

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