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Terry's BecknCall

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Terry's BecknCall Reports & Reviews (3)

On September 9, Rondell Terry, [email protected], contacted me stating that he received my number from the real estate agent in North Carolina who is helping to sell my house. He presented himself to her and I as a licensed, insured, veteran (offered to use his military discount for materials) and also provided fake invoices for a company that does not exist. I do not live in North Carolina but I own a house there which is currently unoccupied. After a few conversations, he started asking for money continuously even though the job was not yet scheduled but it didn't strike me as odd since he offered to pick up materials at the house when I purchased them online, he power washed the house, and pretty much stayed in continuous contact. He kept asking for the deposit so I paid $1487.50 through Zelle on September 18th ($1000) and September 22 (487.50) even though his fake invoice only stated that $216 was needed, which he then changed. He asked for the money even though the work was not yet scheduled. He had no issue collecting the money even though the invoice stated that money would be sent at the time of scheduling. It still didn’t seem like a big issue because he seemed eager to do the work. The issues started when he kept trying to access the house continuously to do "prep work" which I felt should have been part of the overall scheduled job. I also had paint mailed to the house for him to pick up (at his suggestion) that went missing (I'm not saying he stole it). He has provided numerous incorrect invoices and has provided information that we (real estate agent and I) had to inform him was either incorrect or a blatant lie. He also said (via text message) that I could break the job up into sections and when I did, he said he didn't say that. I broke down the payment of $1000 for painting, garbage disposal, lawn service, and the power wash. He was supposed to do lawn service on the 18th of September which he did not do because first he had wedding plans…then the grass was wet and would grow back too fast. When he was questioned by the real estate agent, he called me back to state he would need an additional $20 to rent a lawnmower. I didn't mind since it was nothing major but it should have given me a clue. Whenever he changed something, we were supposed to be okay with it (which I didn’t mind since there was no contract) but if we requested a change, he would have an issue. The only thing he did was power wash the house for $250 then had an excuse (after the fact) as to why it wasn’t done correctly. He also stated that he would have five additional workers with him to complete the job and that they did great work. When asked to provide the ID's for these workers for the front gate security (gated community), he provided an ID for an individual with a recent criminal issue with drugs (September 16, 2020) and another ID for his mother. Upon checking, he also had criminal issues in his background. When questioned about the 3 IDs for the other individuals that he did not provide, he said we were asking for too much as if we didn’t trust him. When questioned about the criminal background check for the individual with the recent drug issue, he stated he wasn’t aware of it because the individual was just referred to him. He changed his attitude again (as if it was his plan all along) and accused us of racism and age discrimination (regarding his mother). He also started crying and said we were stressing him out before the job. We then realized he was trying to get out of doing the work. He decided he did not want to do the job anymore (his words) and was not giving a refund. He hung up the phone on us twice when we tried to call back and refused to answer at other times. When asked on the day of the job if he was going to complete it, he sent a text stating he wasn’t jumping through hoops and for us to “have a nice day”. When asked numerous times for a refund, he stated he was not giving back the money he received. He then stated that we would come to a resolution and needed a detailed response for the refund request. When the real estate agent provided a response, he still failed to provide a refund and kept saying he was contacting an attorney. He then stated he would only discuss the resolution with myself and my husband and for the real estate agent to excuse herself. When my husband contacted him, he cried and stated he was not providing a refund and hung up the phone. He did not do the work. He stated the money was not an issue but he would not give a refund because of the contract (there was no contract) and that was his policy (we received nothing regarding his policy). He had nothing in writing regarding his refund policy and we never discussed it. He also stated that "we didn't know who we were dealing with." He has made continued threats of contacting an attorney and has since stopped answering his phone. I have made several attempts through text and phone call for him to finish the work but he did not answer my call and sent a text message stating "sorry I can't talk right now". He is holding the money as an attempt to force us to continue with him even though he has said he is not doing the work. I was later informed by the North Carolina Licensing Board for General Contractors that he is not licensed in the state of North Carolina.

- Spring Lake, NC, USA

On September 9, Rondell Terry, [email protected], contacted me stating that he received my number from the real estate agent in North Carolina who is helping to sell my house. He presented himself to her and I as a licensed, insured, veteran (offered to use his military discount for materials) and also provided fake invoices for a company that does not exist. I live in Maryland but I own the house in NC which is currently unoccupied. After a few conversations, he started asking for money continuously even though the job was not yet scheduled but it didn't strike me as odd since he offered to pick up materials at the house when I purchased them online, he power washed the house, and pretty much stayed in continuous contact. He kept asking for the deposit so I paid $1487.50 through Zelle on September 18th ($1000) and September 22 (487.50) even though his fake invoice only stated that $216 was needed, which he then changed. He asked for the money even though the work was not yet scheduled. He had no issue collecting the money even though the invoice stated that money would be sent at the time of scheduling. It still didn’t seem like a big issue because he seemed eager to do the work. The issues started when he kept trying to access the house continuously to do "prep work" which I felt should have been part of the overall scheduled job. I also had paint mailed to the house for him to pick up (at his suggestion) that went missing (I'm not saying he stole it). He has provided numerous incorrect invoices and has provided information that we (real estate agent and I) had to inform him was either incorrect or a blatant lie. He also said (via text message) that I could break the job up into sections and when I did, he said he didn't say that. I broke down the payment of $1000 for painting, garbage disposal, lawn service, and the power wash. He was supposed to do lawn service on the 18th of September which he did not do because first he had wedding plans…then the grass was wet and would grow back too fast. When he was questioned by the real estate agent, he called me back to state he would need an additional $20 to rent a lawnmower. I didn't mind since it was nothing major but it should have given me a clue. Whenever he changed something, we were supposed to be okay with it (which I didn’t mind since there was no contract) but if we requested a change, he would have an issue. The only thing he did was power wash the house for $250 then had an excuse (after the fact) as to why it wasn’t done correctly. He also stated that he would have five additional workers with him to complete the job and that they did great work. When asked to provide the ID's for these workers for the front gate security (gated community), he provided an ID for an individual with a recent criminal issue with drugs (September 16, 2020) and another ID for his mother. Upon checking, he also had criminal issues in his background. When questioned about the 3 IDs for the other individuals that he did not provide, he said we were asking for too much as if we didn’t trust him. When questioned about the criminal background check for the individual with the recent drug issue, he stated he wasn’t aware of it because the individual was just referred to him. He changed his attitude again (as if it was his plan all along) and accused us of racism and age discrimination (regarding his mother). He also started crying and said we were stressing him out before the job. We then realized he was trying to get out of doing the work. He decided he did not want to do the job anymore (his words) and was not giving a refund. He hung up the phone on us twice when we tried to call back and refused to answer at other times. When asked on the day of the job if he was going to complete it, he sent a text stating he wasn’t jumping through hoops and for us to “have a nice day”. When asked numerous times for a refund, he stated he was not giving back the money he received. He then stated that we would come to a resolution and needed a detailed response for the refund request. When the real estate agent provided a response, he still failed to provide a refund and kept saying he was contacting an attorney. He then stated he would only discuss the resolution with myself and my husband and for the real estate agent to excuse herself. When my husband contacted him, he cried and stated he was not providing a refund and hung up the phone. He did not do the work. He stated the money was not an issue but he would not give a refund because of the contract (there was no contract) and that was his policy (we received nothing regarding his policy). He had nothing in writing regarding his refund policy and we never discussed it. He also stated that "we didn't know who we were dealing with." He has made continued threats of contacting an attorney and has since stopped answering his phone. I have made several attempts through text and phone call for him to finish the work but he did not answer my call and sent a text message stating "sorry I can't talk right now". He is holding the money as an attempt to force us to continue with him even though he has said he is not doing the work. I was later informed by the North Carolina Licensing Board for General Contractors that he is not licensed in the state of North Carolina.

On September 9, Mr. Terry contacted me stating that he received my number from the real estate agent in North Carolina who was helping to sell my house. I live in Maryland. After a few conversations, he started asking for money continuously even though the job was not scheduled. I paid $1487.50 through Zelle on September 18th ($1000) and September 22 (487.50) even though his invoice only stated $216 was needed. The issues started when he kept trying to access the house sporadically even though it's a gated community that requires ID. I also had paint mailed to the house for him to pick up that went missing (I'm not saying he stole it). He has provided numerous incorrect invoices and has stated information that we (real estate agent and I) had to inform him was not correct or a blatant lie. He also said I could break the job up into sections (text message) and when I did, he said he didn't say that. I broke down the payment of $1000 for painting, garbage disposal, lawn service, and the power wash. He was supposed to do lawn service on the 18th of September which he did not do because first he had a wedding…then the grass was wet and would grow back too fast. When he was questioned by the real estate agent, he then called me back to state he would do it but he would need an additional $20 to rent a lawnmower because he was on the other side of town…even though the job was already scheduled and he was changing the agreement. Whenever he changes something, it’s fine but if we request a change, there’s an issue. He was then was upset because someone else cut the grass two days later. His initial invoice stated that he needed $216 up front but I gave him $1000. He still had an issue. He did not dispute the breakdown but he did ask for an additional 487.50 (he claimed $216 on the invoice was a mistake and he needed half of the entire job). So I paid it. The only thing he did was power wash the house for $250 then had an excuse (after the fact) as to why it wasn’t done correctly. He stated that he would have five additional workers with him that did great work and did not need to be trained. When asked to provide the ID's for these workers for the front gate security (gated community), he provided an ID for an individual with a recent criminal background for drugs (September 16, 2020) and another ID for his mother. Upon checking, he also had a criminal background. When questioned about the 3 additional IDs (since he said he had five workers) and when questioned about the criminal background check of the individual who's ID he already submitted, he changed his attitude immediately (as if he was planning it) and decided he did not want to do the job anymore and was not giving a refund. When asked numerous times for a refund, he stated he was not giving it. He then stated that we would come to a resolution and needed a detailed response for the refund request. When provided by the real estate agent, he still failed to provide a refund and kept stating he was contacting an attorney. He then stated he would only discuss the issues with myself and my husband. When my husband contacted him, he still stated he was not providing a refund. When asked if he was going to the house to do the work at 11 like he stated he would in a text message, he provided a text that stated that he was “done with all the hoops and should have a good day". He did not do the work. He stated the money was not an issue but he would not give a refund because of the contract (there was no contract). He also stated that "we didn't know who we were dealing with." He has made continued threats of contacting an attorney and has since stopped answering his phone. I have made several attempts through text and phone call for him to finish the work but he did not answer my call and sent a text message stating "sorry I can't talk right now". He is holding the money as an attempt to force us to continue with him even though he has said he is not doing the work.

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