The Newborn Queen Reports & Reviews (6)
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SCAMPULSE
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SCAMPULSE
If you know any contact information for The Newborn Queen, help other victims by adding it!
Country Sweden
Type of a scam Bank/Credit Card Company Imposter Scam
Initial means of contact Email
Country United States
Victim Location TX 78681, USA
Total money lost $42.51
Type of a scam Online Purchase
I decided to purchase one of these bags, which came out to $40 and some change. I had to put in my debit card info and my shipping/billing address. Immediately I received a confirmation email from the website saying my order was confirmed, gave me a confirmation number, and was told I would be notified when my package was shipped.
My bank account was charged the next day. I noted that this "company" is based in Sweden because the charge in my account was addressed to the business name in Stockholm, Sweden.
I waited a little over 3 weeks before I got frustrated enough to contact them about my purchase for the first time. I sent an email stating my order confirmation number and asked for at least an estimate for how much longer it would take to ship my purchase to me. I tried to give them the benefit of the doubt since the product was supposedly coming from another country (although they had no information about their actual location on their website, under further investigation). After a week of no response I sent another email to their "help" line and told them I would be demanding a refund if I continued to hear nothing from them. A couple of weeks after that second email I decided to report them to the FTC.
I have since sent a third email officially asking for a refund (although I have no faith in that happening at this point). When I click on the links from the original confirmation email that would take me either to their store website or the page with my order information, both come up with an error message. Hopefully that means they have been shut down, but if it is a temporary issue and it comes back online, please do NOT buy a product from them. It will be $40 you will never get a product for and will never get back.