The PC Earth Reports & Reviews (1)
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If you know any contact information for The PC Earth, help other victims by adding it!
Total money lost $59.99
Type of a scam Phishing
We gave them the following information over the phone: credit card number, expiration date, security code on the back of the credit card, address to include state and zip code, email, phone number, IMEI number from Apple phone.
Afterwards we cancelled our credit cards and ordered new cards with new numbers. We called the company and spent upwards of 60 minutes on the phone with them trying to get a refund. I don't think the company has intentions of using the IMEI number to track our location, steal information, or the like. I think the company is interested only in collecting money from those now knowledgeable about this type of scam. I also believe that this company may have written the very virus/issue that we called for them to fix. The company did not remotely access our phone using the IMEI number, that is not possible using only the IMEI number. All that "Emmanuel" from The PC Earth told us to do over the phone was: clear the history, clear the cookies, turn off the javascript, restart the phone, and turn the javascript back on. Interestingly, this is all listed on Google, step by step, so we know the company did not access our phone remotely. Also, Emmanuel told us to restart our phone and reset the javascript after he had already hung up with us.