SCAMTheFitNow Reports & Reviews (7)
TheFitNow Contacts
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Address:
D100 Shamsi Rd, Sindh 75210, Karachi, PakistanPhone: |
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Website: |
thefitnow.com
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E-mails: |
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Rachel Walker, run if you see their products to be ordered on line.
Scammer's website Thefitnow.com
Scammer's address D100 Shamsi Rd, Sindh 75210, Karachi, Pakistan (PK)
Scammer's email [email protected]
Country Pakistan
Type of a scam Online Purchase
Initial means of contact Website
The description of the product states it is authentic, but from what I've read from other reports it is not. It states under
FAQs:
Is this Dyson Airwrap is a genuine product?
"This Dyson Airwrap is a 100% safe, reliable, and genuine product."
I did not receive my purchase and do not want to receive it now. I just want my refund and I filed a dispute with my bank. Here is the email sent to me by The Fitnow
"This is Hazel from The Fitnow
On behalf of Fit now, I would like to sincerely apologize to you for not being able to ship your order. Your order was being processed, but unfortunately, our system encountered an error and is now undergoing maintenance. For this reason, your order has been canceled.
Well, we just wanted to tell you that, please open your dispute with the bank & get a refund from us. Then order us again.
Again, we are very sorry about the mix-up. If you have any other issues with your reorder, please let us know.
Have a good day.
Regards,
Hazel
Customer Service [email protected]"
"On behalf of Fit now, I would like to sincerely apologize to you for not being able to ship your order. Your order was being processed, but unfortunately, our system encountered an error and is now undergoing maintenance. For this reason, your order has been canceled.
Well, we just wanted to tell you that, please open your dispute with the bank & get a refund from us. Then order us again.
Again, we are very sorry about the mix-up. If you have any other issues with your reorder, please let us know."
Have a good day.
Regards,
Hazel
Customer Service [email protected]
I filed a dispute with my bank yesterday, the minute I received this email. April 28. Let's see what happens now.
APPARENTLY sells counterfeit items from China, they will NEVER reply to your emails or pick the phone up. They may, at their will, send an SMS and lie to you about giving them more time or agreeing to cancel the order.
TRY opening an account on their website BEFORE placing an order (impossible).
I bought a Dyson on their site where title and all description state it's a 'Dyson Airwave', not a 'Dyson imitation', 'Dyson-like' and so on.
A day after I re-visit the site and notice that well below the product page they have a FAQ that state the product in non-authentic). AT BEST this being deceptive about the nature of the item (FAQ are useful when you have an issue with the item, are troubleshooting, etc, not to determine whether an item is genuine).
Tried contacting them over the phone and email over 10 times, never received a response except for a couple of SMSs where they DO NOT deny the item is a fake AND where they agree (TWICE, with only two days of separation) to cancel the order.
This was on April, Monday 12th and April, weds 14, 2021 (times vendor agreed to cancel order). Now, April Saturday 17 I receive a notification that item is being shipped from China via DHL (Dyson products are assembled in Malaysia).
Opened a complaint with Apple and Goldman Sachs, hopefully they will respond where the people behind TheFitNow has not.
Scammer's website thefitnow.com
Scammer's address 970 Ashley River Rd Charleston SC 29407 United States US or D100 Shamsi Rd Sindh 75210 Karachi Pakistan , Charleston, SC 29407, USA
Scammer's email [email protected]
Country United States
Victim Location OH 44107, USA
Total money lost $479
Type of a scam Online Purchase
Total money lost $479.99
Type of a scam Online Purchase