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Thepocketplay.com

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Thepocketplay.com Reports & Reviews (2)

- San Francisco, CA, USA
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I ordered the pocketplay console and case on 2/5/23. The company was supposedly Bay Area based but once I got "tracking" info the product was supposedly coming from out of the country. After several weeks I emailed and messaged them on their chat platform. I received an email stating I would get my order in under 2 weeks. The status of my order has not changed in the almost 2 months since it allegedly shipped. I've emailed, messaged via their website and directly via instagram dozens of times with absolutely no response. I began emailing that I would just like a refund in full and again, no responses to any of my numerous emails and messages. I cannot find any valid contact info for this company. I filed a investigation with my bank the the phone number attached to the transaction for this company is phony.

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Contacted phone number after not receiving confirmation email. Person was not affiliated with company. Using common gmail account. Confronted on Instagram have screenshots of conversation that I can provide

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