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Ticket Fulfillment Services LP

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Ticket Fulfillment Services LP Reports & Reviews (2)

- Catalina, AZ, USA
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I tried to purchase tickets for a concert at the venue's website Feb 5. This popped up and Inadvertently bought four tickets from them at the cost of $373.86.

The venue was selling same tickets at $30 each.

Then the concert was rescheduled to October due to Covid. About a week ago the venue closed down and published all concerts are cancelled for the remainder of 2020.

I tried calling this company and no one answers. I went online to do do their so-called Live chat and it was not able to give me information. I do not believe that it was in fact a Live person as all I got were boiler plate phrases.

As soon as they knew the concert was cancelled they should have automatically refunded and sent a notification. But they are a scam.

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Bought tickets through ticket-center.com for Jurassic Live Tour in January before Covid happened. According to their original cancellation policy, all cancellations result in a full refund. No email or any communication was sent to me once we learned events around the world were canceled. I had to email customer support to find out what exactly was to happen with the event and refunds. The initial response email stated that they were, "working on getting full refunds for all". Then, a following email about a few days after, explaining they have changed their policy and are, "in the business of connecting buyers with sellers," and the sellers are no longer giving out refunds, BUT instead, "here's store credit and a coupon with an expiration date to ticket-center.com".

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