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Ticket Fulfillment Services

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Ticket Fulfillment Services Reports & Reviews (4)

• Oct 23, 2024
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This is a scam, [censored] online ticket broker hiding behind a click through policy. Like numerous others, I got scammed by thinking I was buying direct from a theater box office. Not until I received the actual email did I realize it was a second user (scalper) site. They go above and beyond reasonable broker fees, which made me look up laws in my state. They seem to be breaking them. They impersonate box offices, hide in small print that goes away when the page fully opens to look for seats (got hidden on the top page of my iPad) and shows a false “selling out fast” timer. I was charged over 3x face value. In Florida, legally - can sell for $1.00 over face value. Immediately after I saw this rip off, I demanded a refund, to no avail. I am escalating this fiasco, as I see many have been ripped off by these people, and they must be stopped. Predatory illegal behavior. If the consumer pauses at any point during the ticket purchasing process, a pop-up screen comes up stating “tickets are selling fast! We expect a sell out. Continue your order… makes it very pressured to literally read all of the t & c’s that accompany a simple ticket purchase. Even airlines give a leeway if you call within 15 min of buying a ticket. In my case, I fully believe they either sent counterfeit seats (as the exact seats were still on the Ticketmaster site for purchase at face value) or they are on hold there - I am trying to decide on next steps.

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Over $400 charged by Ticket Fulfillment Services for concert tickets to a show of a band I had never even heard of. When you call the number they tell you they do not cover this concert (Galantis) and cannot refund the charges, only my financial institution can. Their phone number was listed right on my bank statement. They said it was good that I cancelled my credit card but that they could not help me. This company should be prosecuted and held accountable for profiting off of unauthorized purchases.

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- Catalina, AZ, USA
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I tried to purchase tickets for a concert at the venue's website Feb 5. This popped up and Inadvertently bought four tickets from them at the cost of $373.86.

The venue was selling same tickets at $30 each.

Then the concert was rescheduled to October due to Covid. About a week ago the venue closed down and published all concerts are cancelled for the remainder of 2020.

I tried calling this company and no one answers. I went online to do do their so-called Live chat and it was not able to give me information. I do not believe that it was in fact a Live person as all I got were boiler plate phrases.

As soon as they knew the concert was cancelled they should have automatically refunded and sent a notification. But they are a scam.

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Bought tickets through ticket-center.com for Jurassic Live Tour in January before Covid happened. According to their original cancellation policy, all cancellations result in a full refund. No email or any communication was sent to me once we learned events around the world were canceled. I had to email customer support to find out what exactly was to happen with the event and refunds. The initial response email stated that they were, "working on getting full refunds for all". Then, a following email about a few days after, explaining they have changed their policy and are, "in the business of connecting buyers with sellers," and the sellers are no longer giving out refunds, BUT instead, "here's store credit and a coupon with an expiration date to ticket-center.com".

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