Ticket Offices Reports & Reviews (1)
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Scammer's address unlisted
Scammer's email [email protected]
Victim Location MI 48823, USA
Total money lost $42
Type of a scam Online Purchase
Naturally, when I called they refused to refund. And it is true that it does state on their payment page that they are a third party seller, and yes, I shouldn't have trusted that I was dealing with the actual site. these are deceptive business practices, however.
My biggest complaint is that I was never informed of any service or "download fees" that would add up to more that $40.00. This was all just automatically added on after I clicked on "confirm payment". For perspective, the Wharton Center charges a $3.00 service fee. The customer service representative offered a partial refund of $20.00, which I declined to accept because I wanted to see if I could dispute the charge via my credit card, but that can't be done before the event.
The tickets appear to be legitimate, or at least someone with the name on the tickets purchased them from the Wharton Center. I feel foolish for not checking that it was a third party seller, but I am upset that I was charged the extra fees without being informed.