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ticketsales.com and minneapolisticketsales.com Reports & Reviews (1)

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To Whom It May Concern: I just found out that "scalping" in Minnesota is legal. I have been scalped. On May 23, 2022 I ordered two Guthrie Theater tickets for $207.01--thinking I was dealing with the Guthrie Theater ticket office. I would find out I was not! The actual cost of the two tickets, if ordered thru the Guthrie ticket website, would have been $86 plus a $10 service fee (total $96). Ticketsales.com charged me $207.01. I called them to protest. I found out, thru the real Guthrie ticket office, that someone whose name is "Corey Stein", purchased the tickets for $43 a piece. Ticketsales.com informed me they paid $70 a piece for these two tickets. Ticketsales.com then charged me: $140 (tickets) + $6.95 delivery fee + $19.46 tax + $40.60 service charge. When I realized that 56% of what I paid was NOT going to the Guthrie Theater and I protested this extreme mark-up on the ticket price. I was informed by the ticketsales.com employee that when I "clicked" to pay $207.10, I agreed to pay that amount. Ticketsales.com informed me that they have no affiliation with the Guthrie Theater and would not change what I paid. In my conversation with the Guthrie Theater ticket office, they informed me that they are having problems with this kind of transaction and their computer website people are trying to remedy the problem, but have not been successful. I am attaching a screen shot of what comes up on the internet when I enter "Guthrie Theater". The title of the webpage sucked me in, thinking I was working directly with the Guthrie Theater ticket office. I thought in this transaction I was contributing $207 to the well-being of the Guthrie Theater. I was NOT. I have been scalped and the business reputation of the Guthrie Theater has been scalped too! Ticketsales.com are participating in a business practice that is fraudulent and is illegal in many states and should be illegal in ALL states.

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