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Timeshare Exit Scam

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Timeshare Exit Scam Reports & Reviews (11)

- Sturgeon, MO, USA • Jan 16, 2025

April 11, 2024 I attended a meeting in Columbia, MO regarding my timeshare with Bluegreen. I had received information that this meeting was required for those involved in Bluegreen, since Hilton had acquired them. The individual who claimed to be representing both companies, her name was Eileen. During the meeting we were presented with a sheet showing us how much our maintenance fees would increase and that Bluegreen had been hiding that information. In order for any of us to terminate our current timeshare with Bluegreen we would have to act immediately, because this was a one time offer. I wrote an initial check and then from that point on Omega Processing withdrew a substantial amount via my credit card. At this time, I have not been able to reach anyone from Omega Processing either by phone or their email address. I have come to believe that the maintenance sheet they offered showing how much those fees would increase over the years was the hook for the scam.

- Murrayville, IL, USA • Jan 05, 2025

went to a meeting in springfield ill about bluegreen timeshare to relinquish paid money on credit card and have been able to contact them and no response from them about their progress no one has returned my many calls in response

- Milwaukee, WI, USA • Jan 03, 2025

We received text messages about a mandatory Bluegreen owner meeting to inform us about legal issues that would affect us regarding the Hilton buyout of Bluegreen. I even asked if it was mandatory (I still have the text message) and they responded that it was, but it wasn’t an ownership meeting where we could purchase points (which we don’t do anyway). So we set up an appointment for 6 pm on Dec 5, 2024 at the Embassy Suites at 1200 S. Moreland Rd, Brookfield, WI. A lady who said her name was "Eileen" said that as a part of Hilton’s purchase of Bluegreen her company was contracted to meet with owners and give them information on how the purchase will effect owners legally once the purchase was finalized. For the next 90 mins she went through a litany of legal and analytic terminology. Then she gave us a sheet of paper with our personal Bluegreen info (acct, # of points etc.) she said it was the maintenance fees amortization over 30 yrs and the fees were ridiculously high. She said she was authorized by Hilton, as the new owner, to offer us the opportunity to terminate our timeshare contract with Bluegreen if we wanted to. She said we had to decide that evening what we wanted to do because once the Hilton purchase of Bluegreen was finalized by the end of the year we would not be able to terminate. She said Hilton didn’t want to take on Bluegreen owners who weren’t happy. She also said Hilton wasn’t allowing Bluegreen owners to access Hilton Vacation Club properties after the sale. She said to terminate the contract we needed to pay an “exit fee” that covered the attorneys and that payment was based on the number of points we had (which she knew). I was skeptical but “Eileen” knew a lot of our personal information and about our Bluegreen acct. Although everyone else in that meeting paid by check, we paid $6,900 by credit card…because again I was skeptical.

Eileen told us that within 10 days of this meeting we’d get an email from the attorney’s office (R.B Thompson & Associates) who will tell us what they need to process the contract termination. We got one email from a “Dyanne Rivera”on the 16th giving a list of what we needed to provide. I replied asking for a secure email address to submit the paperwork. No reply. I called the number on Dyanne Rivera’s email multiple times and the calls were repeatedly dropped. I called and left messages with both the “so-called” law firm and with Omega from the 17th thru today (Jan 3). The message I left today said I was contacting the attorney general…and all of a sudden I get a call back. She just repeated what was in the email. I asked about a secured email and she said they didn’t have one. I knew this wasn’t right so I hung up. I immediately called my credit card company and had them start a dispute and an investigation. Omega Processing and “Eileen” are frauds. They lied about all of it. They lied about it being mandatory, they lied about the reason for the meeting, they lied about Hilton & Bluegreen contracting with them to facilitate this process. I’m just glad I used a credit card and not a check. If you get a text from these people…do not respond.

- High Ridge, MO, USA • Dec 10, 2024

Received a phone call asking if I wanted to sell my time shares. Offered a way I could get out of my contract. Wanted $20,000 as first payment followed by an additional $20,000. Wanted me to immediately send money and signed contract to them over night. I reconnected with them because I could not find an overnight service that day. They insisted. My wife then said they seemed shady so I stopped any contact with them.

- Lafayette, IN, USA • Dec 10, 2024

Feb, 11, 2024, 3:00 pm - Attended a session at the Hilton Garden Inn, 8910 Hatfield Dr., Indianapolis, IN with Eileen who was promoting Bluegreen exit assistance sponsored by a large acquisition company. My husband and I received an invitation in the mail to attend an important meeting regarding our Bluegreen ownership and the impact of the Hilton purchase of Bluegreen. We were guided to contracts that would be assigned to various attorneys who would oversee the exit process for $7900. I asked about my Vacatia timeshare and that was added to the legal workload for an additional $3800, but as a separate contract.

Feb. 28, 3:00 pm - Received a call from a young man with Omega who assured me that Hilton is the company who hired Omega to guide timeshare owners away from Bluegreen.

During these months, there were various emails with the contracted attorneys in New Jersey. Ronald Thompson is the lead attorney, but the emails have been exchanged with at least three others in the office. I see that Mr. Thompson is licensed, but his office is not registered with the Secretary of State’s office in New Jersey.

July 11 - emailed with Thompson and Associates about missing Vacatia contract; they do not have a copy and Omega is not responding to their communication attempts.

Sept. 26 - emailed Omega about missing contract

Oct. 26 - emailed Omega again about missing contract

Oct. 28, 11:50 am - multiple calls to Eileen and Omega are dropped

Nov. 8, 11:25 am - left a message on Omega’s automated system for a return call

Nov. 8, 11:35 am - Amber with Omega returned my call, said she’d investigate our Vacatia contract and get back to me

Nov. 19, 12:00 pm - left another message for a return call

Nov. 20, 12:05 pm - left another message for a return call

Nov. 21, 10:30 am - Amber from Ogema called, was clueless about our previous conversation, repeated my concerns, said she’s investigate

Dec. 4, 12:20 pm - left another message for a return call

At this point, Omega has a contract for $3800 that is not being honored. It’s hard to tell if the $7900 is actually being used to close out our Bluegreen timeshare. I am not entirely comfortable with the lack of licensure of Omega’s contracted attorney, Thompson and Associates. They answer emails and give minimal suggestions pertaining to our communications with Bluegreen, but I have $3800 unaccounted for and have to assume that Omega has stolen these funds.

- Tuttle, OK, USA • Sep 09, 2024

My husband & I both received text messages about a Bluegreen Timeshare Owner meeting which was MANDATORY regarding legal issues. Hilton Vacation Club purchased Bluegreen Timeshare, so we thought we had to go. We booked an appointment to the meeting. It was held August 15, 2024 at the Renaissance Waterford Hotel located at 6300 Waterford Blvd., Oklahoma City, OK. A lady by the same name "Eileen" held the meeting. She did not give her last name. She said that Hilton had contracted her to get people out of their timeshare contract if they weren't happy. She said she had the authority to get people out of their maintenance fees and any loans they had with Bluegreen. She said Omega Processing and Thompson and Associates was helping her. She said we had to decide that evening whether we were in or out and this was our ONLY opportunity to ever get out of the timeshare contract. She used other scare tactics to persuade people to do things they normally wouldn't do. She said the payment for the service was based on how many points you have with Hilton/Bluegreen. We have a lot of points and high maintenance fees and a loan, so we paid $5,500 by check and the balance of $11,000 on a credit card. Things weren't adding up. The check was processed before we could cancel it with the bank. We contacted the credit card company and they were just getting ready to process it. We told them not to pay/process it. The credit card company are in the process of investigating them. I contacted Hilton Owner Services, Bluegreen Headquarters in Boca Raton, FL and Bluegreen Owner Services where we purchased our timeshare. All of them said they did not have anyone by the name of Eileen, Omega Processing or Thompson and Associates working for them and none of them had any meetings in Oklahoma City, OK on that date, or anywhere in the area. They said Hilton Vacation Club was not going to roll anything else out about the purchase until sometime in 2025. Eileen and Omega-Processing misrepresented themselves and used fraud. Had we known Hilton/Bluegreen was not involved in this meeting we would have never signed up for the meeting. We have tried calling Omega-Processing about refunding our money several times, but they don't call us back. On the recorder, my husband left a message to talk to a supervisor and find out his name as well as ask for a refund. However, they never called him back to date. They were very smooth.

- Elizabethtown, KY, USA • Jul 22, 2024

I received a text message about making an appointment to go over legal issues about Bluegreen Vacation Club. I made the appointment through text for Friday, June 19, 2024. A lady first name only was Eileen held the meeting and advised a number of legal issues about the purchase of Bluegreen Club by Hilton Vacation Club. She provided false information to the attendees about their contract. She used scare tactics to try to get the attendees (Bluegreen Owners) to pay Omega Prossessing & Thompson & Associates (Law firm) to cancel their contracts. Depending upon how many points you own determined the cost of them getting you out of your contract with Bluegreen. I researched some of the information that they did provide & contacted my Bluegreen Representative. He advised me that the information that they provided wasn't accurate.

- Oak Grove, MO, USA • Mar 29, 2024

We were invited to a meeting to discuss recent legal proceedings for our Blue Green ownership. We were told that Blue Green was sold to Hilton and this is the one and only chance to get out of our ownership. We were given an amortization schedule of our maintenance fees and shown how high it would be in 20-30 years. We were told that our kids would inherit the debt at the increased amounts on that schedule. We were given an amount we could pay to have a dissolution resolved to remove us from membership. The company address is a virtual office in Wyoming. The company name is not legit. Cannot find it online, only companies similar in name. The phone number goes to a technologies company for mechanics tools with a similar name. Total scam for time share exit company.

- Sherman, TX, USA

email invite to urgent meeting in Dallas TX. Elderly couple (81) told that children would inherit a legal obligation to pay progressive fees to blue/green time share. CCA promised to employ Tradebloc law firm--701 commerce street, Dallas, TX--to perform legal work via Ken Decker J.D. (800-554-7694). A full refund was promised if CCA failed to cancel blue/green contract. Payment in full, $7797, was required on day of offer January 27,2023. CCA stated that Tradebloc would contact us soon to begin proceedings. After several weeks of no contact, the Dallas representative, Eileen, was called at 417-230-2260. Eileen promised that the main office would call. Dale Young, CCA administrator called and requested a number of blue/green documents. These were mailed to the WY office... On Oct. 20, 2023 a full refund was requested by email because no action had been taken by Tradebloc or GGA. Dale Young responded and stated that Tradebloc would be in touch and requested updates on any blue/green documents. This was mailed to the WY office. Tradebloc did not make any contact.

Subsequently, ACC refused to accept phone calls or respond to emails.

On November 28, a letter was mailed to the WY office demanding a total refund of $7797 . The letter was received on December 4, 2023.

cca

+1
- Water Valley, KY, USA

We received email stating that we must attend a meeting in Paducah, KY, where we would receive full disclosure about our timeshare and that if we did not attend this meeting no other opportunity would be given to us to receive this disclosure. We knew that our timeshare company Bluegreen had recently made a settlement with Bass Pro Shops and thought that this might be related and we might have an opportunity to cancel our timeshare. At the meeting, they said that as part of the Bass Pro Shop settlement, BG had to offer cancellation of a set number of timeshares and ours was selected. They further expressed that this was our only chance to take advantage of this cancellation offer from BG. The woman portrayed herself as an attorney who had cancelled many timeshares and they were connected to an attorney's office who would do the legal work and a credit repair service who would fix any bad credit reports as a result of this. The phone numbers they provided were totally useless. The one email I tried was "not a valid email."

- Omaha, NE, USA

I attended an in-person meeting supposedly hosted by Bluegreen, where a person from the Bluegreen legal team supposedly came clean about all the lies that were told to timeshare owners during the sales presentation and then we were given a one-time-only opportunity to get out of our timeshare. Corporate Consulting Associates was the company that Bluegreen had made available for us to assist us in getting out of our timeshare. I signed a service agreement with CCA and paid them their stated fee. I provided all the documentation requested and then was told to wait until maintenance fees were due again. I was told that Bluegreen would not take any action on our cancellation until we did not pay the maintenance fees on our renewal date. Well, my renewal was in August 2023, and by then Direct Support Professionals, who took all my paperwork, and Corporate Consulting Associates appear to both be out of business and are unable to be reached. Needless to say, our contract has not been cancelled.

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