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Tiny Explorings

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Tiny Explorings Reports & Reviews (11)

• Apr 18, 2024
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Placed an order for the Tiny Explorings sock-like shoes; the shipping was about $11. The tracking says the shoes bounced between two cities (in New York), made it up through New Hampshire, to southern Maine, and now they are bouncing around the same two cities in New York.
The customer service email is clearly an automated message. The "head of customer service" Caroline, keeps sending the same email, in which she says "for any questions or concerns, please don't hesitate to reach out to me" then it says "for any questions or concerns, feel free to contact us"...but the ONLY way to contact is emailing "Caroline".
It has been 22 days since placing the order, and "Caroline" just keeps saying, due to a surge in business, it is taking a bit longer to fulfill orders. How many people, and how much they purchased has absolutely no effect on order that have already been shipped!
Still, same automated emails from "Caroline", always ending with encouragement to contact her/them.
The reviews on their website are made/posted internally; which means they are trying to make themselves look good.
All legitimate reviews from actually consumers are acutely negative.
'Feel free to contact us'
'Feel free to contact us'
'Feel free to contact us'
'Feel free to contact us'

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- Paia, HI, USA • Mar 12, 2024
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Sold me baby booties, never received product..

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• Feb 29, 2024
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I ordered from them on 1/19 and received my box on 2/3, only for the box to have toilet seat covers in it. Since then I’ve been requesting a refund, with no response from the company.
Didn’t receive baby socks

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• Feb 07, 2024
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Ordered two pairs of shoes plus mystery box in November 2023. Never received the order. They send me a fake tracking number and kept saying it's in process. After 2 months I asked for a refund and after 7 emails, all I got back from them is, the CEO will contact you.

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+2
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• Jan 30, 2024
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Like several others have shared here, do not purchase the mystery box. I ordered the "big mystery box" and received this nonsense foam circle. Complete waste of money. I'd have to pay shipping to return it and would end up paying more than the refund would be. Beware!
misleading box

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+3
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• Jan 19, 2024
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I purchased shoes for my son over a month ago and once I told them never mind because it was still not delivered I asked for a refund and all I got was the CEO will contact you that ! Was over a week ago and after 3 emails there hasn’t been any response for my refund ! Don’t buy anything from these people!

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• Jan 18, 2024
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DO NOT order mystery boxes they send a small (no bigger than one of infant shoes) teddy bear that is maybe worth $1 and say it's valued at $30+ and comes in same super small package the baby shoes come in. I ordered the HUGE mystery box. Complete false advertising. Shoes are cute but skip the mystery boxes.
False advertising
False advertising
False advertising

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+4
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I purchased a pair of Tiny Exploring Shoes online. They advertised free shoes and you paid for shipping. As you check out they offer you a discounted Huge Mystery Box for an additional $7.00. In the picture they show large items like a stroller, slide etc. when the shoes arrived it has a tiny (6-7 in tall) keychain bear. When I contacted Tiny Explorings they claimed that was the Huge Mystery Box. We confronted about it being misleading they said I could pay to ship it to Denmark and then they would refund me. It's would cost more to ship it then it's worth. Do not fall for their scam.
'Huge Mystery Box'=tiny bear scam

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+7
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I ordered a pair of their sock shoes from an Instagram ad (various Reddit threads showed this was a legitimate business and people claimed to have received and enjoyed their products). After several weeks I checked the tracking and the USPS website stated the package had been seized for using counterfeit postage. I contacted the seller and they stated they would look into the problem and get back to me with a resolution. I never heard back, even after multiple attempts to contact them again. Eventually I filed a claim with my credit card to have my cost refunded.

Definitely a scam. Do not purchase from Tiny Explorings.

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+6
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- Snohomish, WA, USA
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Advertised as free give away of sample shoes but must pay for shipping. Entered all necessary information for payment and delivery. Shoes never delivered.

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+6
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- Baldwinsville, NY, USA
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I ordered 3 pairs (buy 1 get 2 free, too good to be true) of baby shoes from Tiny Explorings, a company that advertises heavily on social media. I usually don't order shoes online but felt comfortable because they offered a 90 day free trial with full money back guarantee. They arrived and were clearly cheap and shipped from China. The sizes were wrong (I used their size chart) and the quality was bad. I reached out for a refund, and they said I had to ship them back to Denmark at my own expense. I referred to the 90 day refund policy on their site and they said no, it says you have to ship to Denmark. It does not. Here's the product page: https://www.tinyexplorings.com/products/tinyexploringssock-shoes. I've attached a screen shot as well.

I did some digging and it looks like they are drop shipping from Ali Baba. See links below. Others posted that this is a scam and I wish I had looked them up first. https://www.reddit.com/r/Parents/comments/ue3zxf/shoe_brand_2_tiny_feet_is_a_sca...⇄ />
(link to Tiny Explorings shoe: https://www.tinyexplorings.com/products/tinyexploringssock-shoes // link to same shoe on Alibaba: https://www.aliexpress.us/item/3256803617004186.html?spm=a2g0o.productlist.0.0.1...⇄ ) and are also using another site called 2 Tiny Feet: https://2tinyfeet.com/

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