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Tokaly.com

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Tokaly.com Reports & Reviews (2)

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Your order on Tokaly.com has been refunded. We regret to inform you that your order could not be completed. While our website may have indicated an in-stock status, one or more items in your order were not in stock at the time your order was to be fulfilled. Your order cancellation will process today, and we are currently processing your refund. However, depending on your card issuer, it may take up to 7-21 days for the money to be available in your card balance. If you have any further questions, please contact us. We sincerely apologize for this problem.

Order #7602 (06/19/2018).

Today is July 23, 2018 and still no refund. The purchase was made on a Green Dot debit card and the company has not been able to help in getting the refund.

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Seller had website offering product lower than big box stores. Stated product would be shipped in 2 days. After 5 days, received email that peoduct was out of stock and money would b e refunded. Also stated refund could take 7-21 days. After 21 days, refund was not received, I contacted seller and was sent an automatic reply that the product was out of stock using same language as first email. I asked again for details on receiving refund. And again, I received an automatic reply that item was out of stick and I would be receiving a refund. The website is now down and there is no other way to contact this company regarding my refund.

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