Toproofers-fl.com Reports & Reviews (1)
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SCAMPULSE
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SCAMPULSE
If you know any contact information for Toproofers-fl.com, help other victims by adding it!
Scammer's website www.toproofers-fl.com
Scammer's address 4010 Winona Dr, Orlando, FL 32837, USA
Scammer's email [email protected]
Country United States
Victim Location FL 32709, USA
Type of a scam Other
I am writing to formally lodge a complaint regarding the unethical, dishonest, and potentially illegal business practices I encountered while dealing with this company. My family and I sought assistance with home repairs specifically roofing, believing that this company would provide the necessary help in a professional and trustworthy manner. Unfortunately, this has not been the case, and I feel compelled to detail the issues we have faced.
From the very first interaction with Carlos the company presented itself as a reliable and supportive service, willing to work with us and our insurance provider to address the needed repairs. However, as the process unfolded, it became clear that there intentions were far from honorable and the attempted to inflate the overall price of our project and obligate us to work with them under threats. We were coerced into signing documentation that assigned all the benefits approved by our insurance company directly to this firm illegally. After extensive research I learned the FL law doesn’t allow Contractors to obligate homeowners to sign an Assignment of Benefits for the purpose of protecting homeowners from companies like this. This was done under misleading circumstances, and we were made to feel that our insurance claim would be jeopardized if we did not comply.vWhen we confronted this company regarding these dishonest and unethical practices, Johana the owner responded with hostility, threats of legal action, and an extremely unprofessional demeanor. This aggressive behavior, coupled with the lack of transparency, an amended contract intentionally omitting and withholding information critical to protecting the homeowner’s rights and interests. The contract was edited in a way that specifically disadvantages the homeowner by concealing important details and the misleading nature of the business dealings, has caused my family significant distress. Based on these actions, I believe this company is engaging in fraudulent activities, possibly including insurance fraud, and preying on vulnerable families in need of assistance. Their tactics are not only unethical but may also be in violation of the law. When I expressed this to them and advised I was bo longer interested in moving forward with the service they began the legal threats! I demanded them to immediately rectify the situation by releasing us from any unfair contractual obligations and ensuring that we are no longer subject to their company’s deceptive practices. Additionally, I expect this formal complaint outlining our experience to be handled appropriately to prevent such incidents from occurring in the future to another family and for this reason I decided to escalate this matter to the appropriate consumer protection agencies, including the Better Business Bureau, the Department of Insurance, and the Office of the Attorney General in addition to all social media platforms.
I trust that you will take this complaint seriously.