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Towerimaging.biz Reports & Reviews (3)

- Batavia, IL, USA • Feb 18, 2025
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They originally called trying to gain our business and sent us a free ink cartridge to try. The scammer continued to call asking if we were interested in purchasing any products. I let them know that we had not tried the free ink cartridge so I could not place an order. I asked them to please send me a catalog so I could compare pricing and products offered. The sales person asked me where we were purchasing ink cartridges from and asked at what current price. He said if they matched the price would I take them and I said I was not interested at this time. He then said they were sending a gift card inside the catalog and told me not to throw the catalog away as the gift card would be in there. We received an envelope with a blank page and a $25 gift card. 2 weeks later we received a box of ink cartridges we never ordered. No pack list inside. 2 weeks after, we received an invoice for the ink cartridges we never ordered for over $500. We then contacted the company and requested a return label as we had not placed an order. We sent back all ink cartridges. Now the sales person is saying the gift card was a rebate card and demanding payment. This company is a scam. They tell you one thing on the phone and then make up stories and bill you for stuff that say they were placed "verbally" on the phone. I've never heard of company sending a rebate "gift card". Normally for a rebate you would need to make a payment and submit the rebate.

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- New Orleans, LA, USA • Oct 04, 2024
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One of our locations received an unsolicited delivery of HP ink cartridges. Approximately one month later, our finance department received an invoice for payment of $635, along with proof of delivery, and a credit card authorization form.

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- Lincoln, NE, USA
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They called and offered to send us a "free" toner cartridge. They stated that we would like their product so much that we would make future purchases from them. Months later, they then sent three additional toner cartridges which we never asked for along with an invoice for $444.96. They then contacted us by email and phone insisting we "ordered a buy 3 get 1 free", which we've denied repeatedly. We have offered to return the cartridges if they provide a shipping label but they've insisted we pay for return shipping. This scam is well advertised all over the internet.

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