Trademarkengine.com Reports & Reviews (1)
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SCAMPULSE
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SCAMPULSE
If you know any contact information for Trademarkengine.com, help other victims by adding it!
Scammer's website www.trademarkengine.com
Scammer's address 3 Greenway Plz Ste 1320, Houston, TX 77015, USA
Scammer's email [email protected]
Country United States
Victim Location CA 94109, USA
Total money lost $457
Type of a scam Online Purchase
They also asked me to contact Trademark Engine, which I did on many occasions. I've exhausted every method possible to reach out to them with no response.
When you go to the URL, https://www.trademarkengine.com/contact, and click on LIVE CHAT, they forward the link back to their homepage. This is a red flag.
I then contact their support email at [email protected], I first receive the following message:
Hi Nicholas!
We always strive to provide the best possible customer service experience. Would you be willing to rate your recent interaction with our representative? Your feedback helps us improve our service and better meet your needs. Simply select your rating below from 1 to 10, with 10 being the best.
Thank you for taking the time to share your feedback. We truly value your input and look forward to serving you again in the future.
How satisfied are you?
I tried several more times, and then I got this response:
Thank you for your inquiry Nicholas
Contact photo
From TME Customer Care on 2023-06-15 12:27
Details
Plain text
Hello, and thank you for contacting Trademark Engine! I do apologize for the delay, we have been experiencing higher than normal volume recently. I have given your application to our processors now for an update, so expect an email soon with your next steps. Please know that action will be required on your end after that update for us to proceed - more details to come via email.
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It's June 20th, and still no response.
When I call the phone number, I wait for more than an hour, and no one picks up. When alerted to have them call me back, I accept, and no one calls me back. They can't be that busy to respond to a trademark application. This is a major red flag.
This company is a scam. I want my money back.