Victim Location07068 Total money lost$2,295.10 Type of a scamOnline Purchase
On November 9.2020, there was a charge for 2,295.10 made on my debit card. I contacted Tradesy several times to state that I did not purchase anything from the company and that I did not have a log in. This purchase was not authorized. They will not give me my money back. In addition, they will not provide me with any information about this item that I did not purchase. I have been dealing with since November 2020 and it is now March 10, 2021. In addition, they would not provide me with the email that was attached to this unauthorized purchase nor would they tell me the delivery service that supposedly was used. As you can imagine, I am extremely upset as this is a significant amount money that I lost for an item that I did not order.
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Reporter361278
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- Marriottsville, MD, USA
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Scammer's addressCalifornia , CA, USA Scammer's email[email protected] CountryUnited States Victim LocationMD 21104, USA Type of a scamCounterfeit Product
Buyers Beware!!!Do not waste your time spending money on this website !!!not only do they encourage buyers to resell items That are not authentic In return they don’t make their 20% commission of your resale! Their authenticity team it does not have the background to authenticate items they can’t tell the difference between a designer brand from a brand at target or the dollar store! ,their customer service team does not respond back to you in a time window allocated on their site to have things Sent back! They also include sarcasm and leave people and wild goose chasers It’s a lack of care and concern and a total disregard for buyers money!
I bought 2 pairs of what I thought were Chanel Cruise Sneaker off the website Tradesy. When the shoes arrived it was obvious the shoes were counterfeit as soon as I opened the box. Not only was the logo Imprint messed up on both accessories in each of the boxes but the 2 interlocking CC’S on each shoe were cheap charm stickers one pair the seller left the sticker backing inside the shoes. The inner stitching pattern lining was a mess and multicolored / patterned. Tradesy was inconsistent with following up with me inside the time frame window allocated for returns.they did finally respond after treating them They’re real authenticity team not only sent me on a wild juice goose chase To find a “Chanel authenticator “a position in one of their customer service team members made up That’s the only person who could sign off on Chanel sneakers being inauthentic Comparing the Chanel sales associates With the Tradesy EmployeesOn authenticating Chanel items. I sent the items back to have them re-authenticated I also spoke to a Chanel advisor who described their sneakers to me Since Chanel will not authenticate items nor get involved but they couldn’t tell me this all Chanel sneakers have the same consistent inner lining Stitching pattern One thread color.I have since had to get my American Express Involved we are disputing the charge I’m sure that their investigations team will not have to get involved as well Since the sneakers are high dollar items I do not want anything to do with this company they also encourage people who receive inauthentic itemsYou resell them on their site to other people in exchange tradesey Do not make any commission Which will be their 20% of the items you want to resell counterfeit items on their site.
Their business practices are not only illegal but their customer service team has no regard for it for their customers especially when purchasing high dollar items Their way of helping me was To be sarcastic And leading me on a wild goose chases And order to return $1300 worth of shoes that were not real and still after returning them claimed them as being authentic which they are not.Everything from the Chanel box to the cards to the accessories to the shoes to the cc’s Even the part that was supposed to be suede Was what felt like cardboard with felt on top of it. I even paid it’s up for company to have them authenticate the one pair of shoesEven they claimed them as being Counterfeit items.
That’s on being sent at the same time I knew better than to buy a Chanel from any place other than the Chanel store. That was my first and will be my last Purchase of this website they are not qualified to handle any kind of customer service situations nor are they qualified to authenticate items unless Of course they were bought from the dollar store or from target.
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Total money lost $2,295.10
Type of a scam Online Purchase
Scammer's email [email protected]
Country United States
Victim Location MD 21104, USA
Type of a scam Counterfeit Product
I bought 2 pairs of what I thought were Chanel Cruise Sneaker off the website Tradesy. When the shoes arrived it was obvious the shoes were counterfeit as soon as I opened the box. Not only was the logo Imprint messed up on both accessories in each of the boxes but the 2 interlocking CC’S on each shoe were cheap charm stickers one pair the seller left the sticker backing inside the shoes. The inner stitching pattern lining was a mess and multicolored / patterned. Tradesy was inconsistent with following up with me inside the time frame window allocated for returns.they did finally respond after treating them They’re real authenticity team not only sent me on a wild juice goose chase To find a “Chanel authenticator “a position in one of their customer service team members made up That’s the only person who could sign off on Chanel sneakers being inauthentic Comparing the Chanel sales associates With the Tradesy EmployeesOn authenticating Chanel items. I sent the items back to have them re-authenticated I also spoke to a Chanel advisor who described their sneakers to me Since Chanel will not authenticate items nor get involved but they couldn’t tell me this all Chanel sneakers have the same consistent inner lining Stitching pattern One thread color.I have since had to get my American Express Involved we are disputing the charge I’m sure that their investigations team will not have to get involved as well Since the sneakers are high dollar items I do not want anything to do with this company they also encourage people who receive inauthentic itemsYou resell them on their site to other people in exchange tradesey Do not make any commission Which will be their 20% of the items you want to resell counterfeit items on their site.
Their business practices are not only illegal but their customer service team has no regard for it for their customers especially when purchasing high dollar items Their way of helping me was To be sarcastic And leading me on a wild goose chases And order to return $1300 worth of shoes that were not real and still after returning them claimed them as being authentic which they are not.Everything from the Chanel box to the cards to the accessories to the shoes to the cc’s Even the part that was supposed to be suede Was what felt like cardboard with felt on top of it. I even paid it’s up for company to have them authenticate the one pair of shoesEven they claimed them as being Counterfeit items.
That’s on being sent at the same time I knew better than to buy a Chanel from any place other than the Chanel store. That was my first and will be my last Purchase of this website they are not qualified to handle any kind of customer service situations nor are they qualified to authenticate items unless Of course they were bought from the dollar store or from target.