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Transamerica Consumer Services

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Transamerica Consumer Services Reports & Reviews (6)

They have harassed me for over 2 years off and on calling my cell phone, home phone and any family members google has ever listed me as living with. They call consistently claiming to file legal action if I do not give them personal information to resolve a debt. I have asked for their business license number as well as advicing them to send me something in writing if they are a legitimate corporation. They refused to give me a business license number or send anything in writing. I have asked at least 20 times to be removed from their call list or put on their Do not contact list. I would simply block their number but they are harassing my family members also.

TAC (Transamerica Consumer Services) calls with a recorded message saying here's a claim # and please call back or push 0 to speak to an operator about a serious credit matter. When I talked to them they were very rude, refused to verify or provide contact info about the original lender, refused to let me speak with an account supervisor and stated they would note the account as I requested as a disputed claim but then also stated I was refusing to cooperate (not true).

When I advised them that they had a legal obligation to show proof of the debt, they got nastier, called me names, and stated that I could get proof from my bank since I took their money. Alarmingly, they did have my full name, work place, former address, email address AND the last last four digits of my bank account correct.

They were claiming that I took an online loan in 2013 in the amount of $300 which I would now owe $480 for and it was directly deposited into my bank account yet I had never repaid any of it. None of those actions are true on my part. As I have read, there are several other complaints here regarding the same scam. My advise, DO NOT give them any info about you. DO NOT even verify what they think they know, even if its correct.

Dear BBB, PLEASE stop these people!

- Old Bridge, NJ, USA

I have gotten calls from so many different numbers to my cell and my home. All of them from the same company called Transamerica Consumer Services(TACS). They call from so many different numbers stating that I owe money to WTJ Capital payday loan company from 2011/2012 in the amount of $550. I have never heard of them! I googled all of the numbers they called from and the name and it all came up as a scam. The other people that reported them experienced exactly the same thing I did! I asked for an address of the company and I didn't get one.

These scammers are ridiculous and out of control and need to be stopped!!! With all the technology of today, they should be tracked down even if it's international and locked up for life!

Here are the numbers they called me from:

(844)661-8919

(888)553-6215

(888)423-5149

(888)423-2420

844-514-6247 calls daily claiming to have a file number and must call back at 844-661-8919. After calling, they claim a debt on a payday loan, bank loan, etc. and ask for the last four digits of your ss number, to which I did not provide. They become verbally nasty and say they have court papers ready and an arrest warrant. They call daily and have called my parents even after being told they will be reported to local authorities, BBB, FTC, etc. This group must be stopped.

Calls began at my place of work. A recording "This call is intended for ---. If this is not ---, " etc... I pressed zero to connect to whoever this was (I was curious). Caller identified the name of the company, her name, and then wanted to confirm the last four of my social, which she had, along with my address, and the last digits of a bank account (which I'd thankfully closed months ago). Said she was calling in reference to a debt owed to Twin Bluff Financial - a company I've never heard of. Told her I "needed to investigate" and would talk to them tomorrow. I found that my state (California) had a court order issued against them for operating without a license in 2013, and were ordered to cease, desist, and disgorge. I let Transamerica know that the next day when they called, and told them that even so, I'd never taken out a loan from that company. The woman I spoke with said they'd return the account back to Twin Bluff and update their records. Then Transamerica called the next day, and every day after that - like as if we'd never spoken - none of them update records or anything else, and they won't go away. I offered to send them a copy of the court order and bank statement from the time in question, and they say don't bother. How do we make them stop?

They have been calling me and my wife several times a day. I called them back and they said there is a claim against me that uses my name and social. I do not have any claims against me. They will not give an address or anything that says they are a legit business. They will not mail me any paperwork. They want me to have them advocate for me and me pay them.

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