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Transunion Reports & Reviews (13)

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My emails stilen for auth code i wasntruing ti get preauth for house see what i had to do

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My emails stilen for auth code i wasntruing ti get preauth for house see what i had to do *** ***** 5*********

***********@gmail.com

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Never signed up for anything. Yet transunion charged me $24.95. Bank doesn’t show any initial charge, yet i am being charge monthly for a service.

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Text message stated suspicious activity noted on my account and asked me to click on a link to resolve which I did NOT do.

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- Fort Worth, TX, USA
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I got a text message the said FINAL REMINDER TRANSUNION has flagged your acct for unusual activity. Last day to resolve 3/17. (short dead line warning sign) (a text message for financial info is a warning sign) then the following link. http://q.experi21score.cyou/389/my cell phone number. I had not gotten previous contact. The web site in the link is full of random numbers. (anti hacker training required at work let us know numbers in weird spots in web site addresses is a warning sign) The website doesn't match the official website for either Experian or Transunion. (another warning sign)

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- Fairfax, VA, USA
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I received a TransUnion email offering me my credit report. I proceed to their website where I was immediately prompted to enter all my PII. Trusting the company, thinking they just wanted to verify my identity, I inputted the information including my credit card number, which I also thought was being asked for identification purposes only. At no point, the TransUnion pages said anything about membership charges of $24.95 dollars. The only reason I found out almost immediately was because my bank Chase sent me a Fraud Alert email for the first debit card I attempted to use, and the TransUnion website misleadingly was saying was invalid, instead of declined which would have raised a flag. I entered the second debit card number and landed on their dashboard page, still never at any point being informed about the $24.95 charge. That is not how companies do business in the United States of America.

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- Trenton, MI, USA
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BEWARE > I went on Transunion website to check my credit report and there was something on it that shouldn’t have been, so when I tried to dispute it, it wouldn’t let me and said I would have to call the number and speak to someone. When I tried to call several different numbers, they were rerouted to someone, male and female, who barely spoke English and wanted my social security number first and said their name was Ryan and Jennifer, but was obviously not and when I ask where this call was being rerouted to, they hung up. So the Transunion site wouldn’t let me dispute an item that shouldn’t have been there and when I called the number, it rerouted me to India. I’m applying for an apartment tomorrow and now I’m sure this will bring my credit score down <<< BEWARE

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Guy calls up and offers lower interest rates on credit cards. They ask u for for your approx. balances and soon get to the card number. He told me he has it in front of him he just needs to have it verified by me to make sure he is talking to the right person. He did give me the last 4 numbers even to convince me to give the rest. After the phone call I called my bank and shut the card down because it is a scam. I did not bite for his gimmick and he said he will call back tomorrow to finalize the details. If he does I am going to do a three way call with my bank and let them talk to them....See if they like that....

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- Columbia, SC, USA
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I am 67, retired but looking for work. I have several companies that send me messages about possible work and they are good. I got an email from a company Harry "something" and they had a possible job. I gave them my information but they said I would need to pay $1 for a credit score. I did not have a problem with that, but I soon got an email that I was enrolled in TransUnion credit monitoring. I called 855-681-3196 and cancled it. If I had not cancled it I would have a monthly charge of about $30. I do not know if the Harry job company is directly involved but they are the ones requesting the credit score. Never did get my credit score.

*** *** *** ***

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- Cherry Hill, NJ, USA
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Transunion has a service where you can freeze your credit file. When you navigate through the information to set up the credit freeze it asks you for your credit card information without ever telling you that you are being signed up for a $19.95 recurring subscription. I canceled 5 minutes after I realized what had happened but they still want to keep your $19.95 for the first month. I had to argue with their customer service lady for 10 minutes before they agreed to refund my money. They have a very evasive script worked out for people calling with this complaint and I have seen reviews on the internet that many, many people had the same experience as me.

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- Saint Francis, WI, USA
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I received a letter supposedly from Capital One Credit cards. It indicated that fraud was detected on my account on 9/19/16 and as a result they were monitoring my account, recommended I change my password, and recommend that I sign up for this free credit monitoring services offered by www.transunionmonitoring.com - I contacted Capital One and received confirmation that this request was fraudulent. They suggested that I contact the BBB to report the concern. I'll attach images of the letter I received below.

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My daughter is being harassed by a company claiming she owes money - over $400, and they also claim to have sent letters and attempted contact through calls and e-mail. This is not true.

My daughter is a college student, and very concerned that someone is going to come after her. She does NOT need to have this stress on her.

Please investigate this correspondence received.

---------- Forwarded message ----------

From: "Trans Union"

Date: Sun, Aug 14, 2016 at 6:07 PM -0400

Subject: FINAL NOTICE FOR YOUR PAST DUE ACCOUNT

To: "*** *** *** Dear DEBT OWNER,

At this time we still have not heard from you in regards to invoice from US INFO SOLUTIONS LLC for the TECHNICAL SUPPORT SERVICES which you took way back in September 2015 which was due on the same date of service but due to lack of correct billing information the payment was not been completed. nor have we gotten a response to the letter sent on August 1st 2016, the letter sent on July 28th 2016, or our numerous attempts to call and email you. Your accounts is now 280 days past due and you owe a total of $451.00.

Your account is now seriously past due and it is clear that our efforts to work with you to collect the invoice amicably are not working. I regret to inform you that unless we receive payment in full by August 17th 2016 or work out an agreed upon payment plan by this date, we will have to turn your invoice over to our attorney for LEGAL PROCEEDINGS.

I hope to hear from you before this action must be taken to avoid damage to your credit rating or our future business relationship. Please contact me immediately at 1-800-978-3187 so we can get this matter settled.

Note: Legal Proceeding may lead to strong litigation and imprisonment for a duration. Also heavy fines that vary from $500.00 to $6500.00. Please be sure and pay this DEBT before August 17th 2016.

Sincerely,

--

Thanks *** *** Inline image 1

Trans Union Adviser

Phone: 1-800-978-3187

Direct: 1-678-740-5359

Fax: 1-855-530-7752

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Many people are under the impression that you would receive only a free credit report based on the website's advertising. I was directed to this website ** *** *** *** and thought it was a credible company to use for checking my credit report. When I was done filling up all my information to retrieve my "free" credit report, it turns out that the information was also used to subscribe to a credit monitoring membership at $16.95CAD per month. It was not advertised or clear throughout the process that this would happen. I was not able to log in to my account after getting a confirmation email with the receipt of this membership and I could not find the right contact information to cancel this membership. Luckily, I wasn't the only one who had experienced this as there were many forums with advice on how to cancel this, and I did cancel it before the next transaction, but most were unable to get a refund. How can *** be recommending a company that has these false advertising to its customers. This needs to be fixed.

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