Travodealz Reports & Reviews

Travodealz Reports & Reviews (5)

Company is running a scam

This company is running a scam. I booked my travel in March 23. They appeared in google search and had 30-40 dollars cheaper fare they everyone else. They sent email and mentioned that you would receive confirmation soon. However, I did not receive any confirmation and instead received a call from their agent up selling offer to upgrade and asked me if I want to confirm my original booking. I was surprised that despite of booking a day earlier they want me to confirm that I do want to proceed with my booking. I told them yes as I have booked it. Then they put me on hold for more than an hour and told me that they are confirming with airline. To my surprise they came back and told me that they cannot confirm it and I have to pay 150-175 dollar per ticket more to confirm the booking. I asked them why and they did not give me any satisfactory answer and kept saying that fare is different today then yesterday when in fact I had done the booking a day earlier.
They told me on the call rudely and said they cannot do anything. At one point in time one of their supervisor agent mentioned that there was a booking of 25 people and looks like that TravoDealz took that booking and offloaded me.
Ultimately, I had to book tickets with some other travel agent and ended up paying more. Do not trust these guys.

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Bait and Switch

looked up flights on google flights and many options were available around the same price. travodealz was slightly cheaper by $30. booked via them (or so I thought). I get a call a day later saying the fare increased for one leg of the trip discovering I wasn't actually booked and that it would cost $175 more. then later to realize that it would cost another $175 more total $350 more. the rep said they'd waive the checked bag fee but the airline already has a free checked bag for the ticket. I ended up booking directly via the airline for more money. Obviously since it was an entire day later the flight costs via all the booking agencies went up. if they would have booked the flight when I ordered I would have saved hundreds of dollars instead they put you in a holding pattern and then call the next day up charge you and up charge you. overall scammy vibes from this company.

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Absolutely a scam! Don't book with them, and if you do, don't agree to anything they say!

TravoDealz books a legitimate airline ticket at the expected price for you, but then, on the false pretense that the economy class is fully booked, manipulates you into paying for a nonexistent upgrade, or switches you to another flight without disclosing that the new flight is a much lower price, then pocketing the difference.

In my case I only lost $140, but I can imagine this scam stealing thousands of dollars in cases such as a family or large group booking long distance flights together.

I was looking on Google Flights for a ticket, and the cheapest option was to book with a website called "TravoDealz". Naively, I trusted that Google was serving me legitimate sites, and I booked a ticket for $321 through them. The next day I got several calls in a row from their representative "Richard" (this was very clearly an Indian call center and so this was unlikely to be a real name) to inform me that the basic economy class on the flight had filled up before they had a chance to book the ticket, and I would need to either 1) upgrade to the next tier for an extra $70 if I really wanted to stay on the same flight or 2) switch to a different flight around the same time at the same price. Red flags were going up for me: I thought I had already booked the ticket, they called me a ridiculous number of times, the mannerisms and style of the caller was super similar to scam videos I had seen, and a page on Trip Advisor stated that TravoDealz is based in Bangalore, which I know has a high concentration of scam call centers.

However, Richard didn't ask for any bank information or have me install software such as Teamviewer, and he already had my information from my booking, so I thought there wasn't much damage that could be done, and that it was just a typical outsourced call center. I agreed to switch to another flight at the same price, and Richard had me email a written confirmation in reply to an email he sent me listing the charges. The charge was split into two parts for around $180 to the new airline and $140 to "Holiday Breakz", which I thought was odd, but I was distracted by other things that day and not thinking too hard about it.

I asked him if he could make sure that my partner and I were reseated together since we had both booked the same flight, and somehow he knew her name immediately even though we had booked independently of each other with different credit cards, and this part is still a mystery to me. This led to multiple more phone calls after this one urging me to get my partner to agree to the charges as soon as possible; someone was putting a lot of pressure on Richard to meet a quota. I checked with the original airline to confirm whether the original ticket was still booked with them; they said it had been submitted but not confirmed, so that lined up with TravoDealz's story. However, the airline didn't seem to have any idea whether the economy class was full or not, but they seemed doubtful that it would be.

After receiving a new confirmation code from TravoDealz (followed by 5 more missed calls from Richard to get me to convince my partner to pay them, which she wisely refused to do), I looked it up on the website for the new airline, and found that the new flight had cost only $180, explaining why the charge had been split into two chunks. I've already frozen my credit card, and I'll be filing a dispute on the charge and changing my credit card number.

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So many ways Travodealz scams you

It is hard to know where to start.

First, a bait-and-switch. I reserved a flight for $422, got a call that it was full and that I had to change it and couldn't cancel, with of course, a hefty fee. So, like an [censored], I said the higher price. ($560)

THEN, when I didn't get an email with the confirmation codes, I called and asked them to do nothing more than reassure me that I did in fact HAVE flights paid for. (The monies had already been taken from my debit card.) They offered to send me emails with the confirmation codes, as long as I paid them $125. Not a joke.

So, I finally called the airlines directly. Here is where it gets incomprehensibly sleazy. The airlines asks me to confirm my email and the one they had been sent by Travodealz was not in any way like mine. In other words, travodealz used a fake email to send in the reservation to the airlines so that when the airlines sent me my confirmations, they would go to the fake email and I would not receive them and would have to contact travoldealz and PAY for the confirmations! It wasn't a typo, as the email was literally nothing like mine. This was intentional dishonesty.

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Victim Location 75042
Type of a scam Travel/Vacations

I was attempting to purchase a lower costing plane ticket and was somehow routed to this site. I ordered my round trip tickets. I was not charged right away but was called and text numerous times asking for my money.

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