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Trendyschic.com Reports & Reviews (3)

• Jul 15, 2024
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I placed an order online and waited several weeks. I live in Canada and had to pay in US dollars. I did notice that hte shipping address was from Ontario. When I opened up my parcel, the fabric on the garnments was very cheap and for the price I pay - overly priced. The sizes were also NOT as specified. I asked for 2XL and the very quickly were observed that were NOT that size. I didn't even attempt to try them on as it would be impossible. On of the blouses looked like a childs or extra small. I was so disappointed. After taking pictures and sending back my order number. I received the same generic information. I'm currently trying to find out if this address is a scam.

Here is the response I received:

Hello, please take a picture of the product you received and send the picture to us. If we do ship you the wrong product, wrong color or wrong sizes, then we will re-ship you the correct one immediately. If the item is correct but just you dont like it, we consider that the return of goods is a bit uneconomical because it is clearly stated in our refund policy that we cannot provide return labels, so we can directly refund you $30 as compensation and then you can keep all your items.

You can also directly return your items for a refund.

Please contact USPS to ship the items to:

Address: Room 218, 3rd Floor, Building B, Deshi Innovation Workshop, No.388 Jinyuan Sixth Road, Jiangqiao Town, Jiading District, Shanghai, ChinaRecipient: FenXU

Telephone number: +86 15137912080

Zip code: 200137

And tell us the send back tracking number. When our warehouse receives your returned items, we will give you a full refund immediately.

Please note that if you want to return the package, the customs declaration amount should not exceed $ 50 preferably under $30, in case we are unable to receive the package due to customs seizures.

Thank you so much

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- Livonia, MI, USA • Dec 05, 2023
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Saw a facebook add for the store that i clicked. the store presents on the website and in the order confirmation email as a boutique in Texas, US, which it is not. shipping states that items will arrive within 15 days, i did not receive items for a month. items came from China. had i known it was a Chinese website i never would have ordered. they said they would refund the shipping for the delay but have not. aside from items being very late, they were junk. i bought 2 shirts that were advertised as having sequins on them. when i received the items, they instead had screen printed photos of sequins. they are ugly junk. the seller refused to refund me unless i PAY to ship items back to china. I refused because that is expensive and i never would have ordered in the first place had they not mis represented themselves as a store in the states. the photos they advertise are not what they send out.

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- Perry, FL, USA
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They are claiming to be an online boutique in Texas however they are in China. The shipping and return addresses are all in China! I ordered a sequined Santa sweatshirt from their website and they sent me a sweatshirt with printed Santa’s and it looks nothing like the website. When I emailed customer support they would not send me a return label said I would have to pay for shipping back to China and then they would refund me once they received the item if it was like i claimed.

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