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Trial Scam

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Trial Scam Reports & Reviews (1)

- Chicago, IL, USA
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I found this website called https://app.solving.homes/ which claimed to help me with my math homework. They offered a trial of $0.99 for three days, whatever that meant. The information given was very vague. After paying for it, I received an email from a different website called Expert Chat telling me the payment was successful. It then showed a linked to Expert Chat which was the same website but different name.

I had them answer three questions for me, until they started to prevent me from submitting requests. Turns out there was a "ticket" system in which I had to pay more for more answers. This was never mentioned in their homepage. I wanted to cancel my subscription from there but the only way to do that was to contact their support. I sent them an email and got one back from [email protected] with the automated message

Hello,

Thanks for contacting us!

We received your request. Our skilled support agents are almost ready to assist you!

They will email you back as soon as possible.

To add additional comments, reply to this email.

Best regards,

Customer Support Team

If I don't cancel before 3 days, they will charge me $74 a month while offering nothing in return!

Here are sites affiliated with them:

https://solving.homes/

https://tutorial.expertchat.me/

https://www.appstar.net/

https://www.zendesk.com/service/

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