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Trongcavalry.com Reports & Reviews (2)

• Jun 21, 2024
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Purchased 2 pairs of orthopedic shoes in May 2024. They arrived - wrong size and not orthopedic. After 1 week of back and forth with their supposed customer service, they kept trying to get me to keep the shoes and offered me at a 30% rebate, then 30%. They also wanted me to ship the shoes back to an address in China, which would have been cost prohibitive. When I told them I would only accept a full refund, they replied they would only refund full if I sent the shows to a different address indicated here. Address: 3 Lincoln Dr, Fairfield, NJ 07004 Recipient: Herney-H124 Phone: 9082667607. This address is actually a shoe donation company Planet Aid so I'm reluctant to send anything since I'm dubious about them refunding any money. What a scam...

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- Hooksett, NH, USA • Jun 07, 2024
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Purchased 2 pairs of shoes on May 7, 2024. Thy sent an email with confirmation of order and wrong items were indicated. When I replied, they said it was "too late" as ordered had already been shipped and I would have to request to return once received. They arrived - wrong color and wrong size. After 3 weeks of back and forth with their supposed customer service, they kept trying to get me to keep the shoes and offered me at first a 20% rebate, then 30%. They also wanted me to ship the shoes back to an address in China, which would have been cost prohibitive. When I told them I would only accept a full refund, they replied they would only refund full if I sent the shows to a different address indicated here. Address: 3 Lincoln Dr, Fairfield, NJ 07004 Recipient: Herney-H124 Phone: 9082667607. This address has already been reported on several scams (including here on the ScamPulse.com site) so I'm reluctant to send anything since I'm dubious about them refunding any money - and they will also have the product. I plan to donate these shoes to a homeless program and chalk it up as a "Lesson learned". Wanted others to be VERY aware to do a deep-dive on websites you buy from and make sure the product is NOT being shipped from China directly. You will most likely regret it as I currently do.

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