Tvacreditunion.com Reports & Reviews (1)
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SCAMPULSE
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SCAMPULSE
If you know any contact information for Tvacreditunion.com, help other victims by adding it!
Scammer's website tvacreditunion.com
Scammer's address Unknown, Unknown, TN, USA
Country United States
Victim Location TN 37871, USA
Total money lost $2,994
Type of a scam Credit Cards
"KNOXVILLE TVA EMPLOYEES C.U: Did you attempt $538.18 @Empire City Casino Yonker , NY? Reply (N) if not recognized, (Y) if recognized. Txt “STOP” to opt-out. Msg & Data rates may apply."
Shortly after, I received a call listed as Knoxville TVA Employees Credit Union, phone number : 865-544-5400, at 1:05pm.
I was driving, and using Bluetooth headphones, and they informed me I needed to log into my mobile account. I stated that I was driving and unable to do so. The 'representative' indicated that she could return my call in the time I designated it would take for me to reach my destination.
At 1:24pm, I received a call back from the same number. The 'representative' gave me her name (Sarah Matthews), and instructed me to verify my identity by confirming the amounts in my checking and centsible savings account. I realize now, in hindsight, this was stupid of me, but I had my kids with me and at the time it seemed to make sense. I didn't think giving this information was providing anything personal that I am aware of that scams usually request (username/password, PIN, account number, SSN). She continued by telling me to go to the 'Send Money' feature of the app, and talked me through setting up a new contact, explaining that in order to get all the charges reversed we would need to do this. I expressed concern on multiple occasions, but she explained she had been working for TVA for ten years and she understood it seemed confusing, but that was the only way to dispute the fraudulent charges. At this point, she had me enter the name for the contact as 'GrossmanLclaims' with a phone number of 878-355-7678. She indicated this was also my confirmation number. She had me select my debit card and enter $998.01 into the amount, and C1 for the memo.
She indicated that we had to do this two more times in order to cover all the attempted charges. She stated that I would see a total of 6 transactions, 3 debiting the amount, and 3 adding the amount back in. The remaining two times, the memos were C2 and C3. She indicated that the reversal would occur within 15 minutes, and I would just have to log out of the bank app and log back in. She stated that nothing else was compromised, and that she had closed the duplicate account that had caused the fraud. When 15 minutes passed and the reversal transactions had not been processed, I knew something was wrong, but it was after 2pm on a Saturday and there was no way to get in touch with anyone from the bank, even though I tried.