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UAS - United Automotive Services

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UAS - United Automotive Services Reports & Reviews (43)

- Sylvania, OH, USA • Feb 24, 2025

Sending an urgent notice (this is now the second time) saying that we have not contacted them regarding mechanical coverage on the vehicle we purchased recently. Saying we need to and we will be at risk of being financially liable for all repairs after factory warranty expires. From a “Paul Friedrick” Program Coordinator at United Automotive Services.

- East Orange, NJ, USA • Jan 28, 2025

I received a mail from United Automotive Services saying that I needed to contact them by January 30th, 2025 because my recently purchased car warranty was about to expire. Silly me thinking this may have had something to do with the warranty that was on there from the previous owner, I decided to call and was asked for my VIN number and current mileage. He also asked me my daily mileage and how many more years I planned to have the car. He asked me if I was experiencing any issues at the moment. I pointed out a slight issue and then he made sure to tell me that the coverage would be for issues going forward.. huh? Because if the warranty is "expirING", that means it hasn't expired and is still active so whatever issue should be able to get fixed by UAS, right? Very sus. Anyway, he proposed a plan with an initial payment of $228 due right away, and monthly payments of $178.84 for the next 24 months to receive coverage for 5 years. The plan covered: Engine, transmission, drive axle, fuel system, suspension & steering, cooling system, electrical, AC, towing, 24 hr roadside assistance, rental services, and only a $100 deductible at the time of service/repair (he made sure I wrote it all down). It was too good to be true! For $178 a month, I could give up my regular auto insurance which is double that! I told him I would get back to him and he insisted I do that as soon as possible. Yeah, right. I spoke to a guy named Todd. He was very kind and welcoming! But after inspecting the mail, it seemed suspicious. There was no return address and no record of anyone by the name of Paul Friedrick from UAS who signed the letter as the Program Coordinator. Safe to say, this is a scam. Thankfully, I wasn't that gullible. The number to call was 833-330-5441 and Todd's direct line is 877-326-1794. There's also a Customer ID at the top and a QR code to "scan to call".

+1
- Highwood, IL, USA • Jan 27, 2025

Letter said

ATTENTION: My Name

Please call 1-833-330-5441 with VIN and current mileage by February 3.

Our records indicate that you have not contacted us regarding mechanical coverage on the vehicle you purchased recently.

You are receiving this notice because a limited amount of time has been allotted to the expiration of your vehicle's factory warranty coverage.

By neglecting to replace your coverage you will be at risk of being financially liable for any and all repairs after your factory warranty expires. However, you may still have time left to activate coverage on this vehicle before it's too late. Final acceptance is subject to your ability to meet eligibility requirements.

This may be our only attempt to contact you about your additional mechanical repair coverage.

We reserve the right to revoke your eligibility for service coverage if you do not meet our criteria. Call within 5 days to ensure elibibility.

Sincerely,

Paul Friedrick

Program Coordinator

United Automotive Services

- Oxford, CT, USA • Jan 24, 2025

Received a letter requesting a call back for automotive warranty for a "recently purchased vehicle".

+1
- Albuquerque, NM, USA • Jan 24, 2025

Received a letter from Paul Friedrick of United Automotive Services. They asked for my vin and current mileage, and said I had not contacted them regarding mechanical coverage on vehicle "purchased recently." It's a predatory "automotive warranty" service that offers bogus 3rd party warranty.

+1
- Kula, HI, USA • Nov 08, 2024

I received a letter in the mail in a blank envelope with no return address. This letter was issued by UAS - United Automotive Services regarding a vehicle I recently purchased. The letter states that I have not contacted them regarding mechanical coverage on my vehicle and that I will be at risk of being financially liable for any and all repairs after your factory warranty expires unless I activate coverage with UAS. It concludes in stating to call within 5 days to ensure eligibility. There is a customer service number to call - 1-833-330-5441 and is signed by Paul Friedrick - Program Coordinator.

+1
- Charleston, WV, USA • Nov 04, 2024

Received a letter saying I needed to call within 5 days regarding mechanical coverage for my recently bought vehicle. If I don't meet there criteria they will revoke service coverage.

+1
- Jacksonville, FL, USA • Oct 23, 2024

I received a letter in the mail requesting the VIN number and mileage for a car purchased recently. The letter stated the coverage of the car was about to lapse as well as the factory warranty. Letter requested me to call or contact them and activate coverage pending my ability to meet eligibility requirements

+1
- Tariffville, CT, USA • Jul 09, 2024

Was a letter about my new vehicle. They wanted vin and mileage or else my warranty wouldn’t be covered.

+4
• Jun 13, 2024

It appears they can see public registries when people purchase a car. We've only had the new car less than two months, and know for a fact with all the paperwork we already have warranties through the dealership and additional coverage through our insurance company. We've done been made contact with the people we need to, and they have our VIN already - they have no need to obtain it. Sounds kind of like they want to get some cash out of me, find out where my car is and maybe steal it from us. No can do, cream-o-sabe. I have no need for your scam or your "coverage".

It'll make nice food for the paper shredder.

+1
- Binghamton, NY, USA • May 28, 2024

I recently purchased a new car from Toyota and financed it through Toyota as well. I believe my information was obtained illegally somehow resulting in several emails posing as Toyota which contained misspelling and special characters. I did not open any of these emails and reported them as spam. However, I also have been contacted via postal mail at least 6 times at this point. All letters have stated they need my VIN and my factory warranty coverage will expire if I do not contact them by a specific date. This is definitely a scam and boarding on harassment at this point.

+3
- Shinnston, WV, USA • May 23, 2024

We continue to get letters asking for vehicle VIN numbers stating “second” and “third” notices as if we are in trouble for not responding ding to this manipulative letter to purchase factory warranty coverage.

+1
• May 14, 2024

I called and talked to the guy I was already suspicious about the mail but hey I wanted to see what was gonna be his grand scammer speech it was too good to be true so I told him I got to talk to my wife and we will get back with yu he gave us his personal number lol so unprofessional
Received It also

+5
• Jul 25, 2024

Lmfaooo I got the same letter lol 😂 No scam here going to happen

- Chicago, IL, USA • Apr 10, 2024

It is a letter mailed to me with my name and address. The letter claims to be from United Automotive Services and wants me to call a phone number to claim my vehicle’s factory warranty coverage by providing the VIN and current mileage of my car. The letter has no return address nor a website.

+4
- Wilsonville, OR, USA • Apr 05, 2024

The Scam came through the mail and said I had a warranty that was going to expire if I didn't contact them directly by phone. I had a feeling it was fake, I researched the phone number and found it to be a scam that other people have dealt with.

+4

Frist sign that I knew was a scam , no return address and envelope had a regular postal stamp , not a company postal stamp machine. RED FLAG .
second was the BOLD LETTERS and requesting VIN number RED FLAG ,
Third alert was not from the name of my car dealer , RED FLAG , they would of had the vin number without need to provide it . be aware of these scammer . I did not even waste my time but it is annoying that they have my address and keep getting them in the mail .

+5
- Portland, OR, USA

Letter arrived from United Automotive Services with "RESPONSE TO THIS NOTICE REQUESTED" in all caps and bolded at the top of the page, a customer ID number, and QR code. Language is demanding that I call with the VIN and mileage of the car I recently purchased or else lose out on the factory warranty of the vehicle. Signed by Paul Friedrick, Program Coordinator, at the bottom.

+15
- Hillsboro, OR, USA

Received a letter in the mail only four months after buying my new car. The letter uses some alarmest language to assert that I'm going to be missing out on 'mechanical coverage' on my vehicle if I don't call them in the next two days with my car's VIN and mileage. There's no explicit request for payment, but it seems they want you to pay them for some nebulous unneeded insurance coverage. The back states that they received my information from my credit report, which is alarming, and doesn't include an address, website, or email for this alleged business.

+5
- Clarksville, IN, USA

I'm the daughter and intercepted this letter for my elderly mother. Same letter the other person indicated.

United Automotive Services letter signed by Paul (Freaking) Friedrick, program coordinator of UAS. In letter asked for VIN andcurrent mileage.

+5
- Saint Paul, MN, USA

Just sent me a letter. Didn’t scan the qr code, nothing else. Doesnt have return address or anything.

+6
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UAS - United Automotive Services Contacts

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770 Spirit of Saint Louis Blvd., Chesterfield, MO 63005, USA

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