SCAMUnited Loans Reports & Reviews (28)
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I have xx'ed out any reference to my identity in the email exchange below as per your instructions. This incident occurred over a period of 3-4 weeks commencing late April. I apologize for the slowness in submitting this complaint but work and family commitments have been my priority whilst I try and resolve my financial situation. However, I did not want to let this situation remain as not reported.
Thank you,
xxxxxxxxx
----- Forwarded Message -----
From: [email protected]>
To: united loans
Sent: Tuesday, May 11, 2021, 07:40:01 PM EDT
Subject: Re: United Loan Confirmation
To whom it may concern,
Today I had another unfortunate experience with your Company and very misleading processes. After being told in the morning I had been again approved for my loan (see further below) and following the instructions and completing another application in order to receive my funds I was subsequently rejected by xxxxxxxxx. When I called the provided phone number I was told that I would receive another notification of another Company to provide the funds within 30 mins and to wait for that email. As usual, nothing arrived. I waited 3 hours before calling again.
Each time the phone was answered I was kept on hold for a number of minutes and then cut off. After 12 attempts I finally got to talk to a very rude operator who said to simply wait until someone calls me and she then hung up. I then called the original number with which I was provided and told my representative named Jennifer would respond within 10 mins as she was in a meeting and if she didn't call me back then to call again and ask for a Supervisor. As always, Jennifer never called. I waited 20 mins and when I called back someone else finally answered and advised my application had been cancelled.
So, here's the situation. You have led me around for almost 3 weeks now. Twice I have been told I had been approved for $7,000. You could have said "no" ages ago without leading me on. Getting me to open an account at XXXX Bank as well as at xxxxx Security smells of a scam. I will also be closing these accounts and calling them to explain the reasons why. Plus I will be requesting Alder for a full refund of the $91.38 I paid to them. I have no idea what's going on but somethings not right.
Sometime tomorrow I will be forwarding this email plus all supporting emails from your Company to the Better Business Bureau and lodging a formal complaint.
I will also be lodging a formal complaint with the Federal Bureau known as the Consumer Financial Protection Bureau.
Finally, I will also be contacting the local Fraud Squad to ask what should be my next steps, if any.
I am angry. I have no problem with being told no, I don't qualify. But to be strung along and stretched out like you have done now for almost 3 weeks is not only wrong but very cruel. You can explain it to the Regulators and Authorities.
xxxxxxxxxxxxxxxxxxxxxxx.
On Tuesday, May 11, 2021, 11:17:45 AM EDT, [email protected]> wrote:
I'm sorry to say but link to xxxxxxx.com as provided by you below produced a negative response i.e. no loan available, even though earlier today you stated below it was approved. Please explain.
XXXX XXXXXXXX.
On Tuesday, May 11, 2021, 09:30:23 AM EDT, united loans wrote:
Dear XXXXXX,
Congratulations from UNITED LOANS
Your Loan has Been Approved
It's our great pleasure to inform you that We successfully got a lender for you and loan application has been approved. Just Click on the option below and submit your Basic information and grab your loan.
Your Loan Here <<
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